Cynthia joined Heller Consulting in 2009 and before that had been working with nonprofits and specializing in fundraising operations for more than seven years. Her drive to learn and expand her role from data entry to managing the donor database and gift entry team as the Development Coordinator prepared her well for her responsibilities at Heller. Cynthia started at Heller as a Consultant but soon moved onto roles as a Project Manager, Change Manager, and Consultant Manager. As our Director of Services, she is adept at managing projects and resources, and ensuring her clients are prepared for change and their requirements are met. She also manages members of our consulting team and leads the process of training consultants on Heller’s proven processes and mentoring them to achieve new education and career goals.
- Salesforce Certified Administrator
- Certified Change Management Practitioner, CCMP
- Project Management Professional, PMP