Karen Harris Melendez
Karen has over 25 years of experience working with nonprofit organizations to support their missions through technological innovation. Her expertise includes software development, Oracle database administration, CRM implementations, custom API integrations, development operations, and professional services. Karen aims to apply her diverse technology background to assist Heller clients in optimizing their technology investments.
The Microsoft Practice Business Lead is part of Heller’s Senior Leadership Team and manages a team that provides technology solutions to nonprofits. These engagements include Microsoft Dynamics implementations, enhancing existing systems with Microsoft Power Apps, creating dashboards with PowerBI, developing data flows for use with Microsoft Fabric, and utilizing AI to improve program and development productivity.
Karen is dedicated to helping organizations define processes and leverage technology to create an ecosystem that optimizes their fundraising potential and advances their mission. She enjoys collaborating with client staff at all levels to thoroughly understand the needs of the organization.
Karen enjoys traveling with her family, seeing Broadway shows, and teaching fitness classes.
Education
Bachelor of Science, Information Systems Management from York College of the City University of New York.
Thought Leadership
Karen is a thought leader on data-driven decision making and has presented at the Nonprofit Technology Conference on the topic.