A woman with curly hair smiles at the camera. She wears a blue and white striped shirt over a dark top, a large round pendant necklace, and stands against a dark background.

Education

  • Bachelor of Science, Information Systems Management, York College, City University of New York
The Bench is Deep at Team Heller

Karen Harris Melendez

Business Lead, Microsoft and Blackbaud Practices

Karen has over 25 years of experience working with nonprofit organizations to support their missions through technological innovation. Her expertise includes software development, Oracle database administration, CRM implementations, custom API integrations, development operations, and professional services. Karen aims to apply her diverse technology background to assist Heller clients in optimizing their technology investments.

Part of Heller's Senior Leadership Team, Karen manages a team that provides technology solutions to nonprofits. These engagements include Microsoft Dynamics implementations, enhancing existing systems with Microsoft Power Apps, creating dashboards with PowerBI, developing data flows for use with Microsoft Fabric, and utilizing AI to improve program and development productivity.

Karen is dedicated to helping organizations define processes and leverage technology to create an ecosystem that optimizes their fundraising potential and advances their mission. She enjoys collaborating with client staff at all levels to thoroughly understand the needs of the organization.

Karen enjoys traveling with her family, seeing Broadway shows, and teaching fitness classes. She is a thought leader on data-driven decision making and has presented at the Nonprofit Technology Conference on the topic.

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.