We’re here to unlock the potential of technology and empower you with the tools you need to make a greater impact. Together, we’ll develop and implement a clear strategy and ecosystem designed to fuel your mission, enhance your communications, and scale your work. We’re your partner. Your sounding board. With decades of experience in nonprofit and higher education operations, we’ll harness our collective knowledge and help you craft a technology foundation that serves your organization for years to come.
Strategy & Planning
A successful technology journey starts with a clear strategy. Our experts work with you to develop a strategy that includes documenting your organization’s requirements and then comparing, assessing, and selecting the tools that are right for your goals.Learn More
The successful implementation of a CRM ecosystem can be transformative and put your organization on an accelerated path to growth. We use a multi-step process that helps you gain insight into your technology needs and from there, implement the tools that align with your goals. We utilize our decades of experience and industry best practices to ensure your implementation stays on schedule and on budget.Learn More
We firmly believe the people using technology are just as critical as the tools. That’s why our change management professionals offer several services to ensure successful technology adoption. These services include implementation readiness/user adoption planning, user adoption and launch planning, stabilization and enablement, and project assessment and recovery path.Learn More
Our ExpertiseView All Resources
Microsoft Announces New AI Capabilities for Nonprofits
Staying Ahead of the Curve: 2023 Digital Transformation Trends for Nonprofits
How the Salvation Army USA is Finding the Right Tech to Reach Their Goals
A Business Case for a New Nonprofit CRM
The Nonprofit’s Guide to Making Strategic Digital Tech Decisions
Transforming Advancement and Fundraising in Higher Education with Salesforce
“The Heller team has been a strategic partner for us through multiple technology projects. They were able to lead EDF through a large-scale migration effort to Salesforce NPSP on a tight timeline and supported our staff with industry best practices and change management.”
Marc Cima, Chief Information Officer, Environmental Defense FundView Case Study
The Heller Consulting Team helped us plan, find, and implement the right combination of technology to support our strategic goals. They’ve also provided expert guidance along the way that has been critically important to us being able to use our new technology ecosystem as efficiently and effectively as possible."
Joanne Jacobs, Chief of Operations, Humane Society of Silicon ValleyView Case Study
Heller Consulting is large enough to bring in-house skills to the table and also small enough that our organization received white glove attention for our complex project."
Andrew Caswell, National CRM Implementation Lead, Canadian Cancer SocietyView Case Study
The Heller Team guided us through an audit of our current CRM configuration to prepare us to search for a new system. Their thorough, detailed approach was inclusive of our staff and provided us with the necessary tools to begin that process. Having never done this before, their guidance and experience was invaluable to us – Heller laid the groundwork and provided us the internal tools and system requirement documentation to give to potential vendors to help them and us assess if they were a good fit for our needs. The audit process also highlighted areas where we may be able to consolidate other organization functions into a new system that we hadn’t thought of before. I have worked with Heller on three diverse projects spanning over 10 years and two different organizations and have found everybody that I have worked with to be not only incredibly knowledgeable and professional but generous with their time, support, guidance, and advice."
Ellen Markowitz, Director of Development & Operations, JSSA
“Without exception, Heller has been the most technically skilled, highest performing, reliable partner I have ever worked with. I have been in IT management for 25 years and I have used many consultants over that time in multiple industries. Our engagement with Heller was primarily focused on needs around Salesforce “Experience” web and process development. We had some tough timelines and Heller hit every deadline with flawless deliverables. Above and beyond, they also suggested many best-practices that will benefit us in the long term, and ways to improve our security. We see Heller as a long-term partner, and both myself and my team at K-State are very glad we selected Heller.”
Christopher Mills, Associate Vice President of Information Technology and Infrastructure, Kansas State University Foundation
A team from Heller guided my agency through the process of transitioning our Salesforce org and 180+ users to Lightning Experience. Along the way, the Heller team was very responsive to our requests and meticulous about communicating status. Additionally, the project plan had a great balance of structure vs. flexibility that allowed us to complete some unplanned upgrades while delivering on-budget and on-time. We wouldn’t hesitate to work with Heller again.”
Eric Csongradi, Senior Salesforce Administrator, LifeMoves
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