Since its evolution out of the for-profit world’s customer relationship management software a number of years ago, constituent relationship management (CRM) has been often viewed by nonprofits as simply a technology or a set of software applications. In reality, ...Read More

We consider ourselves lucky to be working with amazing organizations that are changing the world. So, when we have the opportunity to brag about these organizations’ efforts, we jump at the chance. Our client, Human Rights Campaign is the largest ...Read More

How well a nonprofit organization manages its constituent relationships is perhaps the most critical factor in determining the organization’s success in fulfilling its mission. What’s required is reliable, accurate, and easy-to-access information to manage the nonprofit’s relationship ...Read More

Here’s the simple truth: you cannot have a completely successful constituent relationship management (CRM) implementation without closely managing the organizational change it entails. While most discussions will center around the technological aspects of implementing a new platform or ecosystem ...Read More

In the not-too-distant past, nonprofit organizations talked fervently about the importance of all areas of an organization operating from a single nonprofit CRM platform. There was an assumption, typically unchallenged, that the best state for all organizations would be for ...Read More

2019 is likely to be one of the most dynamic years in recent memory for nonprofit technology.  There are a number of transforming and exciting trends, ultimately resulting in more and better choices for nonprofit organizations looking to leverage technology to ...Read More

All nonprofit organizations face their own set of unique challenges to successfully carry out their missions. But, regardless of their individual goals, structures, and processes, all nonprofits must engage efficiently and effectively with their constituents and establish positive relationships with ...Read More

This is a question that causes many executive decision-makers and nonprofit IT managers  to lose sleep at night. After springing for an expensive constituent relationship management (CRM) solution, the gnawing doubt sets in about the decision to invest in that ...Read More

When considering the CRM landscape today, it’s important to think about both technology and the context that drives it. Ideally, we’d say that the strategic needs of organizations have driven technological development. While that’s partially true, it ...Read More

It’s hard to believe that 2018 has come and almost gone. We’ve tackled big problems for our clients, solved challenging technology puzzles and collaborated to put forth some of our best work to date. Before we look ahead to ...Read More