There comes a point in most nonprofit organizations when it’s time for a new customer relationship management (CRM) system. In fact, according to the 2019 Fundamentals of Marketing and Engagement at Nonprofit Organizations Report by Salesforce.org, 32% of nonprofits in ...Read More

As we close the chapter on 2019, some of our team members reflected on the amazing clients we get to work with daily, the challenges we conquered together, and what we’re excited to learn in 2020. Achievements "This year, we successfully ...Read More

When our team members aren’t at their computers, they are often busy applying their time to positively impact their communities. Our company is committed to supporting those efforts. That’s why our employees get paid time off to work ...Read More

Heller Consulting is committed to providing up-to-date resources and information on topics that impact the nonprofit community. Our unique partnerships and associations with nonprofit organizations and software developers allow us to understand the continual advances in the market and cultivate ...Read More

What is digital transformation? The term digital transformation can mean different things to different people. Depending on your role and focus area, your objectives and processes will differ greatly. To a communications director, it might mean having a website and ...Read More

Last month, nonprofit thought leaders from across the globe gathered together in San Juan, Puerto Rico to share what they’re seeing in the nonprofit space and how we as a community can better serve the world. It was inspiring ...Read More

If you’re like many nonprofit professionals, you might find that as your organization grows and evolves, your data management systems begin to limit your ability to communicate effectively with constituents and donors. In an age when consumers have come ...Read More

It is not unusual for organizations to undergo some level of staff turnover during – and in correlation with – a significant CRM implementation. The process of clarifying organizational goals and examining business processes can prompt some people to question whether they ...Read More

Think of the idiom “The Straw that Broke the Camel’s Back” and apply it to a technology project. In any complex initiative, there will be challenges, hiccups, and errors. They should be expected, planned for, and dealt with as ...Read More

Big changes at your nonprofit can be scary, but there’s no doubt that they’re also exciting. When your organization opens the search for your next chief development officer or another top-level executive, you’re looking for a dynamic ...Read More