Not so long ago, the accepted best practice was to operate on a single CRM platform, with the goal of achieving a 360-degree view of an organization’s constituents. At that time, single CRM approach made sense, and, with good ...Read More

In Part 1 and Part 2 of our three-part series for NGO Connect users, we looked at a brief history of the product and how recent acquisitions and product announcements have changed the outlook for the platform. We further explored other CRM ...Read More

We recently had the opportunity to develop a CRM Roadmap for a large food bank that wanted to streamline its systems and business processes to better serve its community. Like most food banks, it has a loyal constituency: many volunteers ...Read More

Food banks and hunger relief organizations across the country are taking a closer look at Salesforce and its potential to transform business operations throughout the organization. Connecting data across programs that serve diverse needs can bring efficiency to business operations ...Read More

2019 was a dynamic year for nonprofit technology. Most notably, we saw a continued high level of activity by commercial companies in the sector, opening the way for new choices and more powerful solutions for nonprofits. This year is shaping up ...Read More

Generally, with a fiasco as comprehensive and high profile as that of Iowa’s caucus app, there are multiple failure points at play. What’s not at all in question is that there were some major technical glitches with the ...Read More

In Part 1 of our three-part series, we provided a brief history on the evolution of NGO Connect and offered our perspective on how the various product announcements and acquisitions in 2019 affected users. In Part 2, we look out across the CRM ...Read More

Many organizations over the last ten years have leveraged the power of Salesforce to unlock the creative potential of their fundraising. And for many years NGO Connect (originally called roundCause) by roundCorner led the market as the premier option for ...Read More

There comes a point in most nonprofit organizations when it’s time for a new customer relationship management (CRM) system. In fact, according to the 2019 Fundamentals of Marketing and Engagement at Nonprofit Organizations Report by Salesforce.org, 32% of nonprofits in ...Read More

As we close the chapter on 2019, some of our team members reflected on the amazing clients we get to work with daily, the challenges we conquered together, and what we’re excited to learn in 2020. Achievements "This year, we successfully ...Read More