A smiling man with a bald head and beard, wearing a short-sleeved navy blue button-up shirt with small dots, stands in front of a dark, plain background.

Ian Douglas

Senior Consultant

Certifications

  • Salesforce Administrator
  • Salesforce Nonprofit Cloud Consultant
  • Salesforce Platform Application Builder

Education

  • B.A., English, University of Pittsburgh
  • BPhil, Biology, University of Pittsburgh
  • MFA, Creative Writing, Columbia University

Ian supports nonprofits to leverage digital technologies to power their critical, mission-driven work. As an independent consultant, he led a number of significant Salesforce implementation projects for organizations, including The National Parks Conservation Association, Building Together, and Blue Access.

Before joining the team at Heller Consulting, Ian worked in the nonprofit sector for close to a decade—initially in Development and Communications and later as an independent Salesforce consultant. At the Waterfront Alliance in New York City, he spearheaded an organization-wide transition to the Salesforce Nonprofit Success Pack, centralizing and streamlining processes across departments. This work sparked Ian's desire to help other

Ian believes deeply in the power and importance of the nonprofit sector and is passionate about many causes—from arts, education, and the environment, to social justice and human rights.

When not supporting Heller clients, Ian is likely contemporary performance and dance in New York City, hiking, or chasing his kiddos around Prospect Park.

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