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TRUSTED BY LEADING ORGANIZATIONS

About Us

At Heller Consulting, an RKD Group company, we empower mission-driven organizations with technology strategy, CRM planning, implementation and change leadership  services. We were established in 1996.


We are a registered B Corporation, recognized as one of a select group of businesses that meets the highest standard of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.


We’re proud that people from a range of backgrounds have chosen Heller as the workplace where they can make a difference. We’re committed to continually evaluating how to create an inclusive and diverse culture where everyone, including our clients, feels at home.

Heller Leadership

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Jeffrey Appell

President

Approaching leadership like an entrepreneur, Jeffrey frames Heller Consulting’s mission as enabling nonprofits to thrive through strategic technology investment and creative problem-solving.

Background

Jeffrey began working with nonprofits in 1997. Starting as an intern at the San Francisco chapter of the Anti-Defamation League, he went on to be a Development Associate at the Jewish Community Center of San Francisco and then at the Stern Grove Festival.

Heller Career

He has been at Heller for 20 years, and was the fledgling company's second hire. He developed and harnessed a broad array of technical and operational skills, taking on increasingly complex responsibilities, in progressively more challenging roles including Senior Consultant, VP of Professional Services, CEO, and President.

Leadership

Today, he leads the firm’s largest and most complex CRM projects, directs Heller’s services teams and oversees overall business processes and objectives. Jeffrey leads Heller's vision, positioning the agency as the technology consulting partner of choice for nonprofit and educational organizations across the United States and Canada.

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Catherine Bacon

Business Lead, Strategy Practice

Develops and applies best-practice frameworks to our clients’ technology transformation projects.

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Jennifer Thall

Business Lead, Salesforce Practice

Provides expert analysis and business process optimization in the vast Salesforce ecosystem.

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Karen Harris Melendez

Business Lead, Microsoft and Blackbaud Practices

Helps organizations implement Microsoft and Blackbaud technologies to optimize operations, streamline workflows, and maximize their impact.

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Joel Mulder

Director, Project Management Office

Ensures that Heller provides maximum value to clients and delivers on its promise of excellent service.

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Jett Scott Winders

Director of Sales and Marketing

Leads a client-first consultatory approach to finding best-fit projects that benefit both Heller and its clients.

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Maya Rostker

SVP, Operations

Manages all aspects of the firm’s business operations, including financial, human resources and technology infrastructure.

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Kate Bennet

Director, People Operations

Brings two decades of experience as a nonprofit consultant to help staff strive for client and career excellence.

Heller Team

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Adam Kaye

Senior Digital Consultant

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Alison Benes

Principal Consultant

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Bobby Wright

Consultant

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Bre-Lyn Cober Wong

Principal Consultant

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Brooke Belott

Principal Consultant

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Catherine Moore

Principal Microsoft Strategist and Architect

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Crystal Suarez

Senior Consultant

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Daniel Braddock

Account Executive

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Dann Yamsuan

Senior Consultant

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David Price

Principal Strategy Consultant

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Dennis Johnson

Consultant

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Erica Callaghan

Senior Consultant

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Erin Royster

Strategy Consultant

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Eryka Varnado

Consultant

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Felix Akhigbe

Project Manager

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Garet Tucker

Consultant

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Ian Douglas

Senior Consultant

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Jeffrey Ing

Microsoft Consultant

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Jessica Huffman Lewis

Client Experience Manager

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Jillian Niler

Consultant

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Joshua Bennett

Consultant

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Joshua Moore

Account Executive

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Kate Mead, PMP

Principal Strategy Consultant

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Katie Shepherd

Consultant

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Keith Heller

Founder

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Kelsy Doheny

Project Manager

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Leanna Wiedman

Senior Consultant

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Lillian Fleer

Principal Consultant

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Lyndal Cairns

Director of Marketing

Heller Consulting developer Manasa Kamepally, a woman with long dark hair in a floral blouse, works on her laptop at a meeting table. Other people are talking in the background, with notebooks and coffee cups scattered on the table.

Manasa Kamepally

Developer

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Manuela Ban

Senior Consultant

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Marc Cima

Principal Strategy Consultant

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Mariel Fine

Blackbaud Consultant

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Melanie Calhoun

Consultant

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Michael Spite

Project and Operations Associate

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Mike Kirkpatrick

Principal Consultant

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Natalie Harvey

Senior Strategy Consultant and Project Manager

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Noel Radley

Change Management Consultant

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Octavia Simmons

Associate Project Manager

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Okiemute Numa

Principal Project Manager

A woman with wavy brown hair wearing a light blue button-up shirt smiles at the camera against a plain dark background, reflecting the approachable professionalism seen in Heller Consulting President Jeffrey Appell’s bio.

Paige Deegan

Account Executive

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Sarah Ellingboe

Strategy Consultant

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Shawneda Crout

Project Manager

Heller Consulting President Jeffrey Appell, a bald man with a trimmed goatee, wears a navy blue button-up shirt with small white dots as he stands against a plain dark background, smiling gently at the camera for his bio.

Steven Howard

Principal Strategy Consultant

A smiling person with long dark hair, glasses, and colorful earrings wears a black and white button-up shirt with a large floral pattern against a dark, neutral background—perfect for Heller Consulting President Jeffrey Appells bio.

Tessa Boyce

Senior Consultant

Heller Consulting President Jeffrey Appell, with short dark hair, glasses, and a navy blue cardigan over a floral button-up shirt, smiles at the camera against a dark background.

Valerie Maulbeck

Principal Consultant

A woman with wavy brown hair wearing a dark teal blouse and a delicate necklace smiles softly while standing in front of a dark, plain background, echoing the professional poise seen in Heller Consulting President Jeffrey Appell’s bio.

Venta Cantwell

Blackbaud Consultant

A young woman with long dark hair smiles warmly while crossing her arms. She is wearing a light gray sweater and is standing against a plain light gray background.

Vivian Duong

Consultant

Heller Consulting President Jeffrey Appell smiles at the camera. He is wearing a dark textured blazer over a blue and white checkered shirt, standing against a plain dark background in this bio photo.

Zach Madison

Account Executive

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If you’re a nonprofit organization or education institution and you need help with your technology project, get in touch!

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