
Certifications
- Project Management Professional (PMP)
- Prosci trainer
- Prosci practitioner
- SAFE Scrum Master certificate
- Cornell University Organizational Design certificate
Education
- BA, MA, and PhD in English Literature
The Bench is Deep at Team Heller
Noel Radley
Change Management Consultant
Noel advises on the rollout strategy for organizational changes. She is committed to delivering communications and training programming to help meet goals for end-user adoption.
With both nonprofit and consulting experience, Noel has worked in organizational change management for over a decade, including for Indeed, Visa, Progressive, Liberty Mutual, University of Denver, Texas Windstorm Insurance, and the Texas Department of Transportation. She has worked closely with business units as well as in IT environments, and loves working across disciplines to create change.
With every engagement, Noel is passionate about the customer experience and the employee experience. She is thrilled as a Heller Consultant to use her skills in digital transformation for nonprofit projects. She is committed to acting as a liaison and a bridge-builder between technical and business teams, building lasting trust and impactful relationships.
Noel is a member of member of the Cynefin Community and passionate about complexity theory, particular the work of Dave Snowden. She applies these methodologies at work and in her personal life. She is a former educator, a permaculturalist, and volunteer for the Festival Beach Food Forest in Austin. She supports the Central Texas Seed Savers and is active with her daughter in Girl Scouts.
Featured Project
Noel developed training for Habitat for Humanity team members to increase the adoption of internal portals for their affiliates. She considered it an honor to support their mission to provide housing and uphold dignity in their service communities.