Heller Consulting President Jeffrey Appell, with curly hair and glasses, smiles at the camera in a dark navy button-up shirt, standing against a plain dark background.

Certifications

  • Project Management Professional (PMP)
  • Six Sigma Green Belt
  • Salesforce Sales Operations

Education

  • Masters in English – Technical Communication from Minnesota State University, Mankato
The Bench is Deep at Team Heller

Shawneda Crout

Project Manager

Shawneda is a dedicated project manager who excels in overseeing projects, ensuring deadlines are met, and maintaining transparent communication with all stakeholders involved.

With a history of working with renowned organizations such as Comcast and Mayo Clinic, Shawneda has consistently focused on aiding others through the effective use of technology and communication.

She firmly believes that clear and efficient communication is the cornerstone of successful project management, which can harness technology for the greater good.

An avid reader and gamer, Shawneda can be found curled up in a nook at home or at the roller skating rink.

Featured Projects

Solution Selection

Logo of the Cancer Research Institute featuring three overlapping circles on the left and the text CRI Cancer Research Institute on the right.

2024-2025

Shawneda was the project manager on a solution strategy engagement with the Cancer Research Institute. She supported the team at CRI choose a long-term technology solution that supported their organization’s members and the people they serve.

Salesforce Implementation

Logo for Alameda County Community Food Bank, featuring an apple graphic on the left and the organization’s name in bold orange text on the right.

2024-2025

Shawneda was the project manager on a major Salesforce implementation for the Alameda County Community Food Bank. As well as keeping the complex project on time and on budget, she supported food bank team to make decisions that improved their processes and accelerated their ability to meet their mission of reducing food insecurity in the Bay Area.

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