Crystal has served nonprofit organizations for over 16 years, working with higher education and animal rights organizations. Her experience includes business operation development, Salesforce platform management, system administration, and custom application development. She has detailed experience implementing and configuring Nonprofit Success Pack (NPSP), NGO Connect, and Causeview, as well as integrating tools such as QuickBooks, FormAssembly, DemandTools, Conga Composer, PROscore by IWave, Apsona for Salesforce, KnowWho, CQ Engage, and SUMO Scheduler.
Certifications
- Salesforce Certified Administrator
- Salesforce Certified Marketing Cloud Email Specialist
- Microsoft Certified: Dynamics 365 Fundamentals CRM
- Microsoft Certified: Power Platform Solution Architect Expert
- Microsoft Certified: Power Platform Functional Consultant
- Microsoft Catalyst
Education
- A.A., Accounting, Strayer University-Maryland
- B.A, Business Administration and Management, Strayer University-Maryland
Interests
- Spending time with her son
- Attending music events
- Conducting paranormal investigations (ghost hunting)