Elise helps nonprofit, education, and healthcare organizations make their business processes and workflows more efficient by leveraging the power of Salesforce.

With a background in healthcare and higher ed administration, Elise enjoys finding ways to make work easier for end users, finding the easiest path to technology adoption and prioritizing ease of use. She takes pride in helping a team that was once wrangling a complex mess of spreadsheets and data siloed in multiple products move to single-click workflows and a unified view of their constituents.

She is a skilled facilitator and uses discovery and UAT sessions to ensure aligned, goal-driven solutions. For Heller clients, she develops portals and self-service tools, delivering impactful training and user documentation to drive adoption and long-term CRM success.

When not working, she's probably knitting while watching Bob's Burgers with her family. She leads the Rural Salesforce (USA) Unofficial User Group on LinkedIn and her favorite Salesforce feature is flows.