When you think about digital transformation for your nonprofit, you might think about moving to more modern technology. But digital transformation is about more than just the tools you use. It’s about re-thinking processes, customer experiences, and even organizational ...Read More

This is a guest blog contribution from EveryAction As a nonprofit professional, you’re probably well aware that acquiring new donors costs more than retaining existing ones. Between research and outreach, donor acquisition requires a huge investment of a nonprofit’...Read More

You likely know the value of collecting data about your donors and other constituents. It helps you better understand your supporters and program recipients so you can improve your marketing, fundraising, and program delivery. But are you gathering and using ...Read More

Managing your nonprofit’s volunteer program can get complex. You have to communicate with volunteers and track who they are, what volunteer jobs and shifts they’re filling, what hours they work, and more. Having the right volunteer management software ...Read More

It may be early to point to the long-term impact of the pandemic on the nonprofit sector, but one trend has already emerged: a digital divide. There is a widened gap between the nonprofits that are surging ahead of the ...Read More

Are you concerned about data security for your nonprofit organization? If so, you aren’t alone. Here at Heller Consulting, we’re hearing from many of our clients that donor and constituent data security is their number one priority this ...Read More

If your nonprofit has adopted Salesforce as your organization’s customer relationship management (CRM) solution, you probably know that it can be used for much more than just fundraising. It can be used to manage everything from nonprofit programs and ...Read More

If you’ve decided it’s time to leave Luminate Online, you’ve probably weighed several factors. You might have heard that that Blackbaud will be ending support for and shutting down Luminate CRM in June 2022. You might be concerned ...Read More

After the twists and turns of the past couple of years, I think it’s important to take a look at how nonprofits are faring. The most recent Nonprofit Trends Report from Salesforce does just that. It offers helpful insights ...Read More

If you use Marketing Cloud Account Engagement (formerly called Pardot) for marketing automation, you’re probably aware that the Salesforce Winter ’22 Release included lots of Marketing Cloud Account Engagement enhancements and new features. But is your nonprofit putting them to ...Read More