Most nonprofit organizations understand the value of data. For years, nonprofits have relied on using data for complex segmentation in direct mail and email marketing. As we at Heller Consulting keep our eye on trends in technology and the nonprofit ...Read More

As fundraisers, you have been asked to constantly adapt over the last two years. The global pandemic accelerated changes in how you engage with donors, volunteers, and supporters. And the changes aren’t over yet. With hybrid options in demand, ...Read More

Recent technology and digitalization trends have made it easier than ever for nonprofits to build an engaged community. Communicating and connecting with supporters using online messaging features, group chats, virtual community walls, and live online events have enabled nonprofits across ...Read More

Have you ever attended an event that seemed to never end? You probably felt like the speakers could have taken a “less is more” approach or the schedule could have included more than a series of PowerPoint presentations. Events like ...Read More

Employee turnover at nonprofits is at the forefront of many nonprofit leadership conversations.   Of course, you face the task of replacing staff members that walk out the door. But you also lose their knowledge about your organization when they leave, ...Read More

At Heller, we find it helpful to listen to experts discuss important topics that impact the nonprofit sector. That’s why we’ve started Connected Cause. Connected Cause is a podcast for leaders at nonprofits and higher education institutions, and ...Read More

When you think about digital transformation for your nonprofit, you might think about moving to more modern technology. But digital transformation is about more than just the tools you use. It’s about re-thinking processes, customer experiences, and even organizational ...Read More

This is a guest blog contribution from EveryAction As a nonprofit professional, you’re probably well aware that acquiring new donors costs more than retaining existing ones. Between research and outreach, donor acquisition requires a huge investment of a nonprofit’...Read More

You likely know the value of collecting data about your donors and other constituents. It helps you better understand your supporters and program recipients so you can improve your marketing, fundraising, and program delivery. But are you gathering and using ...Read More

Managing your nonprofit’s volunteer program can get complex. You have to communicate with volunteers and track who they are, what volunteer jobs and shifts they’re filling, what hours they work, and more. Having the right volunteer management software ...Read More