Technology Strategy Archives - Page 14 of 16

CRM

3 Paths for NGO Connect Users – Stay, Plan or Move?

In Part 1 and Part 2 of our three-part series for NGO Connect users, we looked at a brief history of the product and how recent acquisitions and product announcements have changed the outlook for the platform. We further explored other CRM options available in the marketplace and how they compare to the needs of

Kaia Swift February 24, 2020

Food Banks

Food Banks, Intrigued by Salesforce, Wonder What to do Next

Food banks and hunger relief organizations across the country are taking a closer look at Salesforce and its potential to transform business operations throughout the organization. Connecting data across programs that serve diverse needs can bring efficiency to business operations and new opportunities to track and identify the impact that is being made. For programs,

Kaia Swift February 20, 2020

Technology Strategy

2020 Nonprofit Technology Trends Update

2019 was a dynamic year for nonprofit technology. Most notably, we saw a continued high level of activity by commercial companies in the sector, opening the way for new choices and more powerful solutions for nonprofits. This year is shaping up to be an exciting ride as well. Microsoft is making big moves into the

Kaia Swift February 19, 2020

CRM

A Post NGO Connect Landscape

In Part 1 of our three-part series, we provided a brief history on the evolution of NGO Connect and offered our perspective on how the various product announcements and acquisitions in 2019 affected users. In Part 2, we look out across the CRM landscape and evaluate what options NGO Connect users have. This past year

Kaia Swift February 6, 2020

Technology Strategy

NGO Connect Crossroads –Navigate the News, the Market and Your Options

Many organizations over the last ten years have leveraged the power of Salesforce to unlock the creative potential of their fundraising. And for many years NGO Connect (originally called roundCause) by roundCorner led the market as the premier option for enterprise organizations moving to a Salesforce environment. Because of recent acquisitions and announcements, NGO Connect

Kaia Swift January 29, 2020

CRM

Round Up: Heller’s Free Resources in 2019

Heller Consulting is committed to providing up-to-date resources and information on topics that impact the nonprofit community. Our unique partnerships and associations with nonprofit organizations and software developers allow us to understand the continual advances in the market and cultivate rich insights. As we combine these perspectives with our own experiences and knowledge, we are

Team Heller December 13, 2019

Technology Strategy

Successful Digital Transformation in A Nonprofit Starts with Its People

What is digital transformation? The term digital transformation can mean different things to different people. Depending on your role and focus area, your objectives and processes will differ greatly. To a communications director, it might mean having a website and social media channels. To an IT director, it might mean moving from on-premises to cloud-based

Kaia Swift December 5, 2019

Team Heller

Gathering in San Juan: Presenting at the NetHope Global Summit

Last month, nonprofit thought leaders from across the globe gathered together in San Juan, Puerto Rico to share what they’re seeing in the nonprofit space and how we as a community can better serve the world. It was inspiring to not only being at the conference itself, but also having the chance to visit San

Kaia Swift November 20, 2019

CRM

The Evolving CRM Marketplace for Nonprofits

In the not-too-distant past, nonprofits had few choices when it came to CRM software. Certain industry vendors had been serving the market for some time, and their products were specifically geared to the needs and functions of nonprofits and traditional fundraising strategies like direct mail. Organizations were familiar with these solutions and how to use

Michael Spite August 27, 2019

CRM

Why Should My Organization Care About Impact Measurement?

This is part two of our series. Read part one here. Why is Impact Measurement Important? Funders and individual donors are requiring more of today’s nonprofits. We no longer live in a world where large organizations rule and rake in dollars without having to show detailed impact. Constituents are demanding more accountability. They expect to

Catherine Moore, MBA, CCMP August 13, 2019