Nancy came to Heller after serving as the National Strategy and Operations Manager for a Boston-area nonprofit where she managed all volunteer operations across seven states, collaborating with multiple regions to ensure business processes and systems met their needs. As the Salesforce Administrator, she managed all the objects and apps related to volunteer management and learned how effective planning makes for an efficient system. Her experience has provided her a rich understanding of the connections between fundraising, volunteer management and program management, and she applies that experience to develop the most effective solutions for her clients. Nancy has a Bachelor of Arts degree in Psychology from Bates College. Outside of Heller, Nancy lends her expertise to a breast cancer nonprofit and is active in her local church.