Client Testimonials - Heller Consulting

We are honored to partner with nonprofits and education institutions across the United States and Canada

Read and hear how organizations like yours found success with Heller Consulting.

Environmental Defense Fund

“The Heller team has been a strategic partner for us through multiple technology projects. They were able to lead EDF through a large-scale migration effort to Salesforce NPSP on a tight timeline and supported our staff with industry best practices and change management.”

– Mark Cima, Chief Information Officer, Environmental Defense Fund

“Heller Consulting helped us with an unexpected move from Luminate CRM to Salesforce NPSP in just 14 months. On a normal timeframe, we would have planned for at least two years to perform a migration of this size and complexity, and we couldn’t have met this aggressive deadline without their partnership. The Heller team became extensions of our staff, and their expert guidance and resourcefulness set us up for success on a great new platform ahead of schedule.”

– Patrick Cranston, AVP of IT Systems and Data, Environmental Defense Fund

Read the Environmental Defense Fund Case Study 

Kansas State University Foundation

“Without exception, Heller has been the most technically skilled, highest performing, reliable partner I have ever worked with. I have been in IT management for 25 years and I have used many consultants over that time in multiple industries. Our engagement with Heller was primarily focused on needs around Salesforce “Experience” web and process development. We had some tough timelines and Heller hit every deadline with flawless deliverables. Above and beyond, they also suggested many best-practices that will benefit us in the long term, and ways to improve our security. We see Heller as a long-term partner, and both myself and my team at K-State are very glad we selected Heller.”

– Christopher Mills, Associate Vice President of Information Technology and Infrastructure, Kansas State University Foundation 


“The Heller Team guided us through an audit of our current CRM configuration to prepare us to search for a new system. Their thorough, detailed approach was inclusive of our staff and provided us with the necessary tools to begin that process. Having never done this before, their guidance and experience was invaluable to us – Heller laid the groundwork and provided us the internal tools and system requirement documentation to give to potential vendors to help them and us assess if they were a good fit for our needs. The audit process also highlighted areas where we may be able to consolidate other organization functions into a new system that we hadn’t thought of before.

I have worked with Heller on three diverse projects spanning over 10 years and two different organizations and have found everybody that I have worked with to be not only incredibly knowledgeable and professional but generous with their time, support, guidance, and advice.”

– Ellen Markowitz, Director of Development & Operations, JSSA


“A team from Heller guided my agency through the process of transitioning our Salesforce org and 180+ users to Lightning Experience. Along the way, the Heller team was very responsive to our requests and meticulous about communicating status. Additionally, the project plan had a great balance of structure vs. flexibility that allowed us to complete some unplanned upgrades while delivering on-budget and on-time. We wouldn’t hesitate to work with Heller again.”

– Eric Csongradi, Senior Salesforce Administrator, LifeMoves

Community Center for the Blind & Visually Impaired

“Working with Heller Consulting’s team was a pleasure.  Every member of ‘Team Heller’ took their time to understand the scope of our goals, help us whittle down our large idea and gave perfect guidance on how to achieve best success for our small organization with a lot of data and complex issues.  In the midst of our implementation, at the perfect time, Team Heller got us involved with a brand new module that was just released and perfect for our org. Because of their keen knowledge of new products being released, they guided the process of configuring objects for our admin and created a great knowledgebase of links for research and trailheads to follow. Our team now understands the environment that was being created by Team Heller and ourselves and have the tools, knowledge and skill to keep our organization constantly growing for the future.”

– Matthew Morgan, Director of Assistive Technology, Community Center for the Blind & Visually Impaired

Humane Society of Silicon Valley

“The Heller Consulting Team helped us plan, find, and implement the right combination of technology to support our strategic goals. They’ve also provided expert guidance along the way that has been critically important to us being able to use our new technology ecosystem as efficiently and effectively as possible.”

– Joanne Jacobs, Chief of Operations, Humane Society of Silicon Valley

Read the case study

Second Harvest of Silicon Valley

“Working with Heller to define our Salesforce roadmap made it clear to the organization that we needed to change how we were thinking about our constituent data. The roadmap process provided clarity about the problems and limitations we were up against, and the team helped clearly define the steps we needed to take to reach our end goal. Heller also provided a framework we used to talk to our executive team about the changes needed, and this was critical in getting their buy-in and support for the project.”

– Elizabeth Whamond, Director, Information Technology, Second Harvest of Silicon Valley

Read the case study

Guide Dogs for the Blind

“Guide Dogs for the Blind strives to be as accessible as possible and we appreciate the Heller teams’ willingness to learn and adapt their materials and approach to be inclusive in their work with us and other clients.”

– Laura Peabody-Park, Director, Information Technology, Guide Dogs for the Blind

Read the case study

Canadian Cancer Society

“Heller Consulting is large enough to bring in-house skills to the table and also small enough that our organization received white glove attention for our complex project.”

– Andrew Caswell, National CRM Implementation Lead, Canadian Cancer Society

Read the case study

“We underwent one of the most significant digital transformation projects where we consolidated 18 separate CRM systems and centralized our constituent data into that one CRM platform. We worked with Heller Consulting as our implementation partner for this multi-year project, which was successful launched in 2020.”

– Lesa O’Brien, Interim Executive VP of Digital Strategy and Technology, Canadian Cancer Society

Read the full Digital Transformation Story of the Canadian Cancer Society

Human Rights Campaign

Susan Paine, Director of Analytics and Strategy

Canadian Cancer Society

Sara Oates, Executive Vice President of Finance and Operations