It’s a strategic investment needed to support your organization’s goals, address challenges, and further your mission. That’s why we take a strategic and tailored approach to our nonprofit technology implementation services.
A successful technology implementation transforms your whole organization through a multi-step process. Here’s how we partner with you to implement technology in a way that will make a real and positive difference for your organization:
We’ll help you explore how a new solution can strategically support your people and operations.
You’ll benefit from our experience working in and with nonprofit organizations to strategize and implement best practices that imbue your organization’s culture and values.
The Heller team will streamline and align your business practices through our proven services and techniques.
We know how important it is to keep your technology implementation on time and on budget, so clear communication and strict project oversight are top-of-mind for our team.
Industry-tested change management services ensure not just expert installation, but successful user adoption.
We implement technology in a way that makes it as easy as possible for your organization to adopt and administer it on your own, so you don’t have to rely on us in the future every time you want to make a change.
We don’t present you with a low-cost estimate just to win your business, and then surprise you with change orders down the road. We look at the total effort needed for the implementation, and then provide you with accurate estimates that reflect the actual expected cost.
Selecting and maintaining multiple solutions from multiple vendors is often the reality for nonprofits. Our experience integrating digital tools, call center technology and other applications with CRM solutions will ensure an exceptional constituent experience and help align your back-end processes.
Heller Consulting is large enough to bring in-house skills to the table and also small enough that our organization received white glove attention for our complex project.
Andrew Caswell, National CRM Implementation Lead, Canadian Cancer SocietyView Case Study
A Business Case for a New Nonprofit CRM
We have seen organizations recoup the upfront CRM investment through long-term cost savings, revenue growth made possible by improvements to the systems, and improved staff productivity. This guide will get you started.Download Now
Leaving Raiser's Edge
On the fence about staying with Raiser's Edge or moving to a new system? We put together a guide with some important things to know if your organization is considering a move from Raiser's Edge.Download Now