Change Leadership

Explore more insights from Team Heller.

CRM

Adapting Your Nonprofit’s Technology Training to Today’s World

At Heller Consulting, we work with many nonprofits to help them choose and implement the right technology systems and solutions for their specific needs. A key aspect of those technology projects is change management — preparing nonprofit staff for the technology and related business process changes that are coming. As you might expect, user training

Kaia Swift December 11, 2020

Change Leadership

How Nonprofits Can Navigate Change

This year, everyone’s lives changed, and nonprofits were thrown into a new way of raising funds, connecting with constituents, and using technology. From what we at Heller experienced with our clients, we know that many organizations out there like yours had to quickly adapt and adopt new technologies that serve them in the short term.

Kaia Swift December 1, 2020

Change Leadership

Changing the Approach to User Training for a CRM Implementation During a Pandemic

Authored by: Brooke Belott, Heller Consulting and Andrew Caswell, National CRM Implementation Lead for the Canadian Cancer Society Picture this: Your nonprofit is in the middle of a major technology change. It’s been a complex project with a lot of moving parts, and it’s been going well. But before you get to the point of

Kaia Swift November 5, 2020

CRM

A Real-World Story About Preparing a Nonprofit for Technology Change

Authored by: Catherine Moore, Heller Consulting and Andrew Caswell, National CRM Implementation Lead for the Canadian Cancer Society You’ve probably heard the term “change management” before. But do you know what it is and why it’s so important to your nonprofit’s technology initiatives? In the tech world, change management is about people and preparing your

Kaia Swift October 27, 2020

Change Leadership

Lessons Learned: Change Management in Higher Education

When it comes to a major change within an organization, an external, unbiased perspective will increase the likelihood of a smoother process and better adoption by stakeholders. This blog post illustrates how an educational institution turned to people-oriented solutions to solve technical challenges. Just a few short months in, its leadership’s foresight is bearing fruit,

Kaia Swift September 23, 2020

Change Leadership

Practice Resiliency to Move Your Nonprofit Forward in Times of Crisis

Resiliency is an important characteristic for any successful organization. It allows businesses of all types to adapt to change, with minimal disruption to their work. In times of crisis like those we face today, resiliency is no longer optional. It’s a must-have. As a certified change management professional at Heller Consulting, I often think about

Kaia Swift April 15, 2020

Change Leadership

What the Iowa Caucus Teaches Us About Change Management

Generally, with a fiasco as comprehensive and high profile as that of Iowa’s caucus app, there are multiple failure points at play. What’s not at all in question is that there were some major technical glitches with the app – a fact that its maker Shadow, Inc. readily acknowledged fairly early on in the process.

Kaia Swift February 11, 2020

Change Leadership

10 Signs Your Project Is Failing

Think of the idiom “The Straw that Broke the Camel’s Back” and apply it to a technology project. In any complex initiative, there will be challenges, hiccups, and errors. They should be expected, planned for, and dealt with as they arise. During this process, it’s essential to pay attention to the CAUSES of the hiccups

Team Heller November 6, 2019

Change Leadership

Guest Post: 4 Executive Search Tips for Nonprofits

Big changes at your nonprofit can be scary, but there’s no doubt that they’re also exciting. When your organization opens the search for your next chief development officer or another top-level executive, you’re looking for a dynamic individual with ideas about how to increase support for your organization. Your nonprofit will want to find and

Kaia Swift October 29, 2019

Change Leadership

Nonprofit Communication Best Practices: Preparing for Change Before Go Live

The months and week leading to a nonprofit technology project’s Go-Live day can be stressful and nerve-wrecking. The time before, during, and after Go-Live are all critical points of change for your colleagues involved in the system change. Go-Live communications play a critical role in how your employees get their first start in the new

Catherine Moore, MBA, CCMP September 12, 2019