Resiliency is an important characteristic for any successful organization. It allows businesses of all types to adapt to change, with minimal disruption to their work. In times of crisis like those we face today, resiliency is no longer optional. It’...Read More

Generally, with a fiasco as comprehensive and high profile as that of Iowa’s caucus app, there are multiple failure points at play. What’s not at all in question is that there were some major technical glitches with the ...Read More

Think of the idiom “The Straw that Broke the Camel’s Back” and apply it to a technology project. In any complex initiative, there will be challenges, hiccups, and errors. They should be expected, planned for, and dealt with as ...Read More

Big changes at your nonprofit can be scary, but there’s no doubt that they’re also exciting. When your organization opens the search for your next chief development officer or another top-level executive, you’re looking for a dynamic ...Read More

The months and week leading to a nonprofit technology project's Go-Live day can be stressful and nerve-wrecking. The time before, during, and after Go-Live are all critical points of change for your colleagues involved in the system change. Go-Live communications ...Read More

An executive sponsor can play a crucial and multi-faceted role on an organization’s change management project, from ensuring that the project’s goals are aligned with overall organizational strategy to providing ongoing direction and accountability. This executive is not ...Read More

I co-wrote a blog post with Classy to share our combined tips on preparing for technology change. We hope you’ll pop over to the Classy blog to check it out! Here’s a quick summary of what you’ll ...Read More

We often hear that a staggeringly high percentage of change initiatives fail. In fact, about 70%. We are living in an age of technical and social disruption – and today’s nonprofits are challenged to evolve through that disruption. Strong leadership during ...Read More

Humans, as a species, seem hardwired to resist major change. We tend to like things just the way they are. Change can be upsetting, cause anxiety, and even anger. As a result, most of us don’t like to talk ...Read More

In a survey by change management research organization Prosci, project teams were asked to identify the greatest contributor to success when managing change — and the universal response was “executive sponsorship.” Yet, project managers consistently report a lack of visible and ...Read More