An executive sponsor can play a crucial and multi-faceted role on an organization’s change management project, from ensuring that the project’s goals are aligned with overall organizational strategy to providing ongoing direction and accountability. This executive is not ...Read More

I co-wrote a blog post with Classy to share our combined tips on preparing for technology change. We hope you’ll pop over to the Classy blog to check it out! Here’s a quick summary of what you’ll ...Read More

We often hear that a staggeringly high percentage of change initiatives fail. In fact, about 70%. We are living in an age of technical and social disruption – and today’s nonprofits are challenged to evolve through that disruption. Strong leadership during ...Read More

Humans, as a species, seem hardwired to resist major change. We tend to like things just the way they are. Change can be upsetting, cause anxiety, and even anger. As a result, most of us don’t like to talk ...Read More

In a survey by change management research organization Prosci, project teams were asked to identify the greatest contributor to success when managing change — and the universal response was “executive sponsorship.” Yet, project managers consistently report a lack of visible and ...Read More

We’ve seen firsthand through our own personal experiences as well as through our clients the difference change management techniques can make in a project. Building up individuals working in the nonprofit sector with the key body of skill sets ...Read More

How well a nonprofit organization manages its constituent relationships is perhaps the most critical factor in determining the organization’s success in fulfilling its mission. What’s required is reliable, accurate, and easy-to-access information to manage the nonprofit’s relationship ...Read More

Here’s the simple truth: you cannot have a completely successful constituent relationship management (CRM) implementation without closely managing the organizational change it entails. While most discussions will center around the technological aspects of implementing a new platform or ecosystem ...Read More

I attended an ACMP Texas event in September and one session particularly inspired me. Lanette Ferguson of TEKsystems presented on the idea of using Journey Maps as a change management tool in technology implementations and I thought it was so ...Read More

Our very own Cynthia Coleman has just earned her CCMP™ credential through the Association of Change Management Professionals. Over the years at Heller Consulting, we’ve learned that the logistics of strategy and technology projects can be managed through project ...Read More