Kaia Swift, Author at Heller Consulting

CRM

Takeaways for Advancement Professionals from Salesforce Education Summit 2023

Our team at Heller Consulting was excited to sponsor the Salesforce Education Summit 2023. This was the first in-person Education Summit in three years, and it was great to be back together again with this community. The conference featured a variety of topics around education technology. However, a big topic of discussion was the new

Kaia Swift April 27, 2023

Technology Strategy

5 Questions to Ask When Your Nonprofit Needs a New CMS

There are many reasons why you might be looking for a new content management system (CMS) for your nonprofit. Maybe your current CMS won’t support the functionality you want to add to your website. Perhaps you need a CMS that fits better in your technology stack. Maybe you want a CMS that’s easier to customize.

Kaia Swift April 26, 2023

CRM

What’s New in Microsoft Cloud for Nonprofit: Spring 2023

Is your nonprofit is using, or considering using, Microsoft solutions? If so, keep in mind that Microsoft continues to release functionality and enhancements through Microsoft Cloud for Nonprofit, and it’s helpful to stay updated on what’s new to inform your technology decisions. As a Microsoft partner, we stay on top of the latest from Microsoft

Kaia Swift April 25, 2023

CRM

Making Sense of Nonprofit Accounting Software: Tips for Choosing the Right Solution

When it’s time for new accounting software for your nonprofit, the choice isn’t always easy. There are multiple solutions on the market. Finding the right software requires your IT and finance organizations, as well as others at your organization, to analyze: How the new accounting software will integrate with your existing technology What functionality is

Kaia Swift April 11, 2023

CRM

Highlights from the Salesforce Marketing Cloud Spring ’23 Release

If your nonprofit is using (or thinking about using) Salesforce Marketing Cloud, it’s helpful to stay updated on the latest enhancements and new features. Here at Heller Consulting, we keep on top of the latest functionality from Salesforce to help nonprofits like yours stay in the know about the tools that are available to them.

Kaia Swift April 3, 2023

CRM

Beyond the Initial Price Tag: A Look at the Total Cost of Nonprofit Technology

As a nonprofit professional, you know that technology is an essential part of running the organization. From donor management to volunteer tracking, technology plays a crucial role in helping you achieve your mission. However, technology can also come with hidden costs that can quickly add up and eat into your budget. That’s why it’s crucial

Kaia Swift March 24, 2023

CRM

Managing Nonprofit Programs with Microsoft Cloud for Nonprofit

For many nonprofits, having the right technology to support their programs and partners is crucial to achieving their mission. Nonprofits need to be able to efficiently manage their programs and partnerships, from food banks collaborating with local businesses and community organizations to provide essential services, to educational nonprofits partnering with schools to provide students with

Kaia Swift March 16, 2023

Technology Strategy

Marketing with Microsoft Cloud for Nonprofit

Nonprofits today face unique challenges when it comes to attracting and retaining donors and supporters. To address these challenges, nonprofit marketers are increasingly turning to marketing technology as a key component of their overall tech strategy. With the rise of personalized and dynamic donor experiences, it’s more important than ever to have the right tools

Kaia Swift March 16, 2023

CRM

Salesforce Announces New Nonprofit Cloud

Today, Salesforce announced the release of the new Nonprofit Cloud. The new Nonprofit Cloud is a suite of nonprofit technology solutions built for the nonprofit sector. Nonprofit Cloud includes Sales and Service Cloud as well as Program Management and Case Management. Fundraising is not included in this initial release, but it is on the roadmap

Kaia Swift March 14, 2023

CRM

2023 Nonprofit Technology Trends to Help You Stay Ahead of the Curve

Today, nonprofits are looking forward and thinking strategically about how to best put technology to work to achieve their goals. That’s why we published our 2023 nonprofit technology trends report – to help nonprofit leaders like you understand the key trends that are shaping the sector. Here are some highlights from the report, Staying Ahead

Kaia Swift March 13, 2023