Kaia Swift, Author at Heller Consulting

Technology Strategy

Digital Transformation at The Salvation Army

Last month, Keith Heller joined Chad Kersey, Senior Director of Strategy and Outcomes for The Salvation Army Central Territory for a webinar through the NetHope Solutions Center. In the webinar, Mr. Kersey shared how The Salvation Army has developed a clear vision for digital transformation that includes increasing its fundraising, enhancing donor experiences, increasing internal

Kaia Swift November 1, 2021

CRM

Moving to Salesforce is an Ideal Opportunity to Rethink Your Business Processes

If your nonprofit is thinking about moving from a legacy donor management system to Salesforce, you’ve probably already done some research. You likely know that Salesforce has a lot to offer nonprofits, including: Flexibility — You can customize and extend the Salesforce platform with best of breed products to meet your specific needs. Integrated data

Kaia Swift October 29, 2021

Technology Strategy

Apple Privacy Updates and How They Affect Your Nonprofit’s Marketing Tactics

By now, you’re probably aware that Apple recently rolled out new privacy changes in the recent software update to iOS 15. This update provides increased customer privacy features that can make a big impact on your nonprofit’s marketing campaigns and reporting metrics. Let’s look at some of the key changes and how they might affect

Kaia Swift October 25, 2021

Change Leadership

Why Change Management is Well Worth it for Your Nonprofit

If you’re hearing a lot more about change management these days, it’s not surprising. Change management helps businesses of all types adapt to change of all types, with minimal disruption to their work. In our hyper-changing world, change management is no longer a “nice to have.” It’s a must have. But, as a nonprofit leader,

Kaia Swift October 19, 2021

Education

Association of Advancement Services Professionals Virtual Summit Recap: 2021

Earlier this month, I attended the aasp Virtual Summit 2021 talking and listening to advancement professionals share their insights about their experiences as higher education and nonprofit fundraisers in a pandemic-challenged world. A large amount of knowledge was shared during the summit, and the three biggest topics of discussion from my perspective were: Data, Data,

Kaia Swift October 18, 2021

CRM

Moving from Raiser’s Edge to Salesforce for Higher Ed Advancement: What to Know

If you’ve been using Raiser’s Edge for a long time to support your higher education advancement activities, you might be wondering if it’s time to move to Salesforce. It’s not unusual for advancement departments to shop around for new technology — especially if they’ve been using the same software for many years. You might find

Kaia Swift October 7, 2021

Team Heller

Employee Volunteering Spotlight: PepUp Tech

At Heller, a vital piece of our community involvement starts with our team members. Every person who works at Heller Consulting has worked for at least one nonprofit organization. We know the ups and downs that come with working for a nonprofit and we have experienced firsthand the value of volunteers. That’s why we all

Kaia Swift September 21, 2021

Technology Strategy

How Nonprofit Leaders are Moving Forward in the Age of Digital Transformation

Digital transformation is one of those techy buzzword phrases that can seem vague and overwhelming. But it’s the key to success in today’s digital age, and embracing it at your nonprofit doesn’t have to be as unclear or complicated as you might think. Digital transformation is about re-thinking processes, customer experiences, and even organizational culture

Kaia Swift September 13, 2021

Education

5 Things Your Higher Education Advancement Team Should be Doing Right Now

Many higher education institutions are taking a strategic look at how they interact with donors and constituents. They’re creating plans and finding ways to interact online more effectively with those audiences in today’s digital world. The idea of this type of digital transformation might sound lofty and intimidating. It might sound nice, but it’s something

Kaia Swift September 10, 2021

Technology Strategy

How Technology Can Assist Your Board Management Approach

Modern technology has revolutionized the way organizations operate, and mission-driven organizations are no exception. Your organization’s technology stack shapes how your staff carries out both routine, day-to-day tasks and major undertakings that impact your organization’s future growth. As an entity responsible for guiding your organization’s future goals, your board of directors can particularly benefit from

Kaia Swift September 9, 2021