If you’re like many nonprofit professionals, you might have found that your nonprofit’s technology foundation didn’t hold up well under the stress test of the COVID-19 pandemic and the fallout that followed. You might also have found ...Read More

Moving to a new customer relationship management (CRM) system is an exciting time for your nonprofit. A new CRM system can help your entire organization work more efficiently, manage constituent relationships more effectively, and use more accurate reporting to drive ...Read More

With today’s use of digital communications like social media and texting, email might seem old-school. But it’s still one of the most powerful tools for your digital communications strategy. In fact, a 2019 benchmark report from CampaignMonitor and Qgiv ...Read More

At Heller Consulting, we work with many nonprofits to help them choose and implement the right technology systems and solutions for their specific needs. A key aspect of those technology projects is change management — preparing nonprofit staff for the technology ...Read More

Did you cringe a little (or maybe a lot!) when you read the title of this article? I wouldn’t blame you if you did. Many of us don’t want to re-live 2020. But tough times can make us stronger ...Read More

This year, everyone’s lives changed, and nonprofits were thrown into a new way of raising funds, connecting with constituents, and using technology. From what we at Heller experienced with our clients, we know that many organizations out there like ...Read More

If your nonprofit organization is using Salesforce Nonprofit Success Pack (NPSP), do you know you have tools that can take your major giving program to new levels? Does that sound too good to be true? Well, it really isn’t. ...Read More

2024 NOTE: Microsoft is moving toward the retirement of the Fundraising and Engagement solution for nonprofits. After December 31, 2026, Microsoft will no longer implement security updates for Fundraising and Engagement, and there will be no further technical support for the solution. Heller ...Read More

When you think about your nonprofit’s digital strategy, training might not immediately come to mind. But having a plan for training is more important than you might think — especially in today’s environment of remote workforces. Training is a ...Read More

Authored by: Brooke Belott, Heller Consulting and Andrew Caswell, National CRM Implementation Lead for the Canadian Cancer Society Picture this: Your nonprofit is in the middle of a major technology change. It’s been a complex project with a lot ...Read More