When you think about your nonprofit’s digital strategy, training might not immediately come to mind. But having a plan for training is more important than you might think — especially in today’s environment of remote workforces.
Training is a key part of change management. It’s a way to help ensure employees, volunteers, and other non-staff members adopt new technology and business processes as your organization evolves.
Before we move on, let’s get one thing out of the way: Online learning isn’t new. It’s been around for years and has been growing in popularity — especially in the education sector.
What has changed more recently, though, is an accelerated adoption of online learning outside of the education world. Traditionally, businesses (and, particularly nonprofits) have tended to use face-to-face training. Then the COVID-19 pandemic hit, and things changed.
In face-to-face training settings, learners must all be in the same place. They must set aside their work for the duration of the training. And they receive the training all at once versus in the context of when they’ll actually need to use it.
While moving classroom-style learning online addresses some of these issues, it comes with its own challenges: Learners might be in different time zones, making it difficult to attend a live training. If they’re working from home, they might have distractions. Eventually, they might grow tired of sitting in front of the computer for hours on end.
In contrast, the evolution of e-learning uses principles of adult learning to deliver content in formats that make it easier to learn. Two specific examples:
Learn how Canadian Cancer Society tackled user training for a major technology project. Read the article, Changing the Approach to User Training for a CRM Implementation During a Pandemic
These e-learning best practices, paired with a modern LMS, offer multiple benefits for your organization:
A modern LMS helps you bring your e-learning strategy to life. There are multiple LMS products on the market today — ranging in price and functionality.
Here are some considerations as you look for an LMS for your organization:
As you might expect, the more functionality an LMS offers, the higher the price tag. Just keep in mind that there are options at varying price points, and the return on investment can be quick when you consider how much you’ll save by eliminating in-person training and how efficient your well-trained staff and volunteers will be.
Ultimately, to have a successful online learning program, you need more than just an LMS. You need to define your learner audiences and what they need to learn for their individual jobs, and then create content in a format that’s easy to consume and effective at educating the learner.
If that sounds like a tall order, rest assured that you don’t have to do everything at once. You can start small, creating training for specific processes or technologies, and then grow over time. You also don’t have to worry about locking yourself into a specific LMS. Many systems support the Sharable Content Object Reference Model (SCORM), which means you can choose a system that meets your needs today and then easily move content from one SCORM-compliant system to another when your needs change.
And you’re not alone. The Heller Consulting team is here to support you. We can help with as much or as little as you need for your e-learning program, including:
Learn more: Contact us today
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