Selecting software for your nonprofit isn’t what it used to be. There was a time when it was a well-established process with a repeatable formula:
But things have changed.
In our digital era, constituent and donor expectations are changing. Nonprofits’ needs and approaches are changing to meet those expectations. Meanwhile, new and more powerful solutions – from customer relationship management (CRM) and customer data platform (CDP) solutions to marketing automation and fundraising software – continue to emerge in the market to help meet the varied and evolving needs of nonprofits.
Selecting software is no longer just about replacing one software product with another. In fact, in some cases, one new solution can replace multiple software products. And it’s not just about choosing a CRM platform for your technology stack (although, that’s often part of the decision).
Today, it’s more about considering your organization’s goals and selecting a mix of technology that works together to help you achieve your mission most effectively – even if you aren’t implementing all of the software products right away.
Of course, the RFP process can still be a valuable tool, especially for nonprofits that must complete such a process to gain budget approval. It can help organizations to evaluate how well individual technology solutions align with their budget and list of product requirements.
However, it falls short in some areas. For example:
In short, the RFP process alone can’t always help you select the right mix of technology for your nonprofit in today’s environment.
Hear more about how nonprofits are approaching technology assessments: The Pros and Cons of a RFP for Your Nonprofit Tech Selection
Here at Heller Consulting, we find that nonprofits are seeing the value of working with our team through a technology assessment. This is a broader approach than an RFP process, focusing more on what an organization is trying to accomplish versus which individual software product best matches a list of functional requirements.
For example, we’re working with organizations including Greater Chicago Food Depository, Pancreatic Cancer Action Network, and World Wildlife Fund Canada to help them:
And while we’re not here to sell organizations on any specific product, we do share our opinions based on more than 25 years of experience in helping nonprofits select, implement, and use software. That means organizations that work with us get the benefit of our experience in seeing what works (and what doesn’t) when it comes to technology for nonprofits.
Here are some of the outcomes that organizations we work with see from a technology assessment:
No matter where you are in your technology journey, the Heller Consulting team is ready to assist. We can help you review your goals, determine which technology approach and solutions are right for your organization, develop a technology business case and roadmap, and implement and support the solution. Contact us below to get started.
Podcast: The Pros and Cons of a RFP
A RFP is a valuable tool for nonprofits when selecting new software. But with the tech needs of nonprofit departments becoming more interconnected and shifts in the options out there for organizations, sometimes a RFP doesn't get the full picture.Listen Now