Have you noticed the rapid changes in the world of nonprofit technology lately? In my extensive 20-plus years of working with nonprofits, I can honestly say that the amount of technology vendor news hasn’t been this buzzworthy since Salesforce made its entrance into the nonprofit sector with the Nonprofit Starter Pack (now known as the Nonprofit Success Pack) back in 2008.
So, let’s dive into some recent technology vendor news, explore key considerations for nonprofits in the tech realm, and share valuable tips on how to navigate the ever-evolving nonprofit technology space.
The pace of nonprofit technology vendor news might seem overwhelming. But it can also be exciting when you consider that nonprofits are gaining a broader range of technology options.
Here are two recent updates from the nonprofit technology space:
In today’s complex technology environment, there is not a single “right” platform or technology ecosystem for nonprofits. The right decisions require a thoughtful approach.
The rollout of the new Salesforce Nonprofit Cloud has raised new considerations for nonprofits who are looking to make a technology move. For example:
At the same time, Salesforce is still a strong option for nonprofits. The company has offered nonprofit solutions for more than a decade. According to Salesforce, more than 50,000 nonprofits and NGOs use the Salesforce platform. There is a huge ecosystem of partners and a vast number of resources available to support nonprofits using the Salesforce platform.
The nonprofit sector’s appetite for Microsoft continues to increase. While Microsoft has not been in the nonprofit customer relationship management (CRM) space as long as Salesforce, it has become a strong and viable platform for nonprofits. Microsoft solutions offer powerful and secure options for complex organizations.
Because of the growing solutions for nonprofits coming out of Microsoft, and uncertainty around the new Salesforce Nonprofit Cloud, more nonprofits are now considering Microsoft, not just Salesforce, when they’re ready to move to a cloud solution.
The product rollouts at Salesforce and Microsoft have impacted Blackbaud as well. While Blackbaud Raiser’s Edge and BBCRM still address a wide range of fundraising needs without customization required, organizations with complex and unique programs might find that Blackbaud products are not as well-integrated with leading digital tools (including Blackbaud Luminate Online), and are not receiving the same level of investment, as Salesforce, Microsoft, and other offerings in the sector.
If all of this leaves you scratching your head about how to move forward with technology decisions for your nonprofit, here’s some advice:
As nonprofit technology options become more complex, your technology decisions become more complicated, too. As Salesforce and Microsoft partners, our team here at Heller Consulting is uniquely positioned to help.
Maybe you need a sounding board to talk about your nonprofit’s technology approach. Perhaps you’ve narrowed down your options and need a comparative analysis or fit assessment to confirm your organization’s direction. You might want help with a full technology roadmap to take your nonprofit into the next several years.
No matter what your needs might be, we have deep knowledge and experience with nonprofit technology, including implementing solutions from Salesforce and Microsoft. We can help you determine which products are right for your organization and also help you implement and support the solutions.
Contact us today to learn more and get started.
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