As a leader at a nonprofit organization, you likely know that maintaining strong relationships with donors, volunteers, and members is essential to achieving your mission. But managing these relationships can be a daunting task, especially when you're relying on outdated ...Read More

There comes a point in which nonprofit organizations ask themselves the question: Is our technology helping us reach our full potential? When The Salvation Army USA Western Territory asked this question, they decided to take a thoughtful and thorough approach ...Read More

It’s been another exciting year in the nonprofit technology space. Nonprofit organizations continue to evolve and adapt to changes in our world while technology providers offer new and expanding offerings. At Heller Consulting, we stay on top of technology ...Read More

If your nonprofit is making the move from Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP), an important thing to consider is terminology. The two systems are different, so your organization will need to learn some new vocabulary to ...Read More

When you’re implementing new technology for your nonprofit, such as a customer relationship management (CRM) system, a critically important step in the process is data migration. It can be tempting to move every piece of data your organization has ...Read More

If your nonprofit uses Salesforce or Pardot (which is now called Marketing Cloud Account Engagement,), you might have heard about something called Campaign Influence. It’s a capability in Salesforce that helps measure the effectiveness of marketing efforts. The possibilities ...Read More

I recently wrote a blog about improving your nonprofit’s business processes and building a culture of innovation. I covered multiple ideas about how to improve individual processes and develop a culture of continuous innovation and improvement. I pointed out ...Read More

When you consider your nonprofit’s goals, you might ask yourself, “Are we doing things as efficiently and effectively as possible?” Whether your focus is on development operations, program delivery, internal communications, or some other area of your organization, it’...Read More

Digital strategy can feel like a big topic to tackle. You know we live in a digital world, but as a nonprofit professional, how can you use digital engagement tools to support your work for your nonprofit and ultimately reach ...Read More

Like all of us, nonprofit organizations must adapt to economic, political, and societal changes in our world. The latest Nonprofit Trends Report from Salesforce (fifth edition) offers useful insights into the challenges nonprofits are facing today, and which are faring ...Read More