Kaia Swift, Author at Heller Consulting

Salesforce

Managing Programs with the New Salesforce Nonprofit Cloud

If your nonprofit is interested in a flexible and scalable technology solution for managing programs, then Salesforce Nonprofit Cloud for Program Management is worth considering. Here is an overview of the Salesforce Nonprofit Cloud for Program Management offering: What is Salesforce Nonprofit Cloud for Program Management? Nonprofit Cloud for Program Management was one of the

Kaia Swift April 1, 2024

Change Leadership

How to Prepare for the Changes AI Will Bring to Your Nonprofit

Late last fall, I attended a workshop about generative artificial intelligence (AI) at the Association of Change Management Professionals regional conference in Toronto. I’ll admit, I walked into the conference thinking things like, “AI is a younger person’s game,” and “I have plenty of time to think about AI and its implications.” I was not

Kaia Swift March 18, 2024

Technology Strategy

AI and The Future of Nonprofit Technology

You can’t miss the topic of artificial intelligence (AI) these days. Almost every day, we hear news stories about AI and how it’s being used to address any number of challenges. We’re also seeing a steady stream of new AI tools and technologies being rolled out. Within this buzz, many nonprofit professionals are looking for

Kaia Swift February 20, 2024

Technology Strategy

How to Get Started with AI for Your Nonprofit

As a nonprofit professional, you might be excited about the potential of artificial intelligence (AI) for nonprofits. You might also feel uncertain about, and even overwhelmed by, the possibilities: What could AI help your nonprofit do? Should you start using AI now? How do you get started? What AI tools should you adopt? It’s a

Kaia Swift February 16, 2024

Technology Strategy

AI for Nonprofits: Early Investment is Critical

I left the recent Microsoft Nonprofit Leaders Summit energized by the potential of AI as well as a clearer understanding of things we should be considering as this new technology becomes available. Here are my key takeaways from the amazing keynotes, panel discussions, breakouts, and thoughtful conversations with attendees: The Coming AI Capability Gap AI

Kaia Swift February 6, 2024

Marketing Automation

Cool Things Nonprofits Can Do with Salesforce Marketing Cloud Engagement

You probably know that Salesforce continues to roll out new products and functionality. As our team here at Heller Consulting works on technology products with our nonprofit clients, we get to know these products better and have a clearer sense of what they can do for nonprofits. In this article, we’re sharing some ideas about

Kaia Swift January 24, 2024

CRM

Top Considerations When Moving to New Higher Education Advancement Software

The start of a new year is a common time for reflection. But for many, it’s also a time to prepare for any changes or decisions that may be coming. For example, colleges and universities typically use this time to prepare for the spring, when budget planning for the next academic year kicks off. As

Kaia Swift January 24, 2024

CRM

Moving from Raiser’s Edge to the New Salesforce Nonprofit Cloud: What Nonprofits Need to Know

If your nonprofit has been using Blackbaud Raiser’s Edge, then you might have reached the point that you need a more sophisticated and modern solution. If so, you might be considering a move to the new Nonprofit Cloud from Salesforce. Salesforce Nonprofit Cloud for Fundraising is built on the Salesforce platform to support a fundraising

Kaia Swift January 10, 2024

CRM

Donor Prospect Research Just Got Easier in Microsoft Fundraising and Engagement

2024 NOTE: Microsoft is moving toward the retirement of the Fundraising and Engagement solution for nonprofits. After December 31, 2026, Microsoft will no longer implement security updates for Fundraising and Engagement, and there will be no further technical support for the solution. Heller Consulting can help you assess other options for fundraising on the Microsoft

Kaia Swift January 9, 2024

CRM

Salesforce Marketing Cloud for Nonprofits: Which Product is Right for Your Nonprofit?

Marketing automation tools offer big potential for nonprofits that want to take their marketing communications and campaigns to the next level. If your organization uses (or plans to use) products on the Salesforce platform and you’d like to use a marketing automation tool in conjunction with those Salesforce products, then you have two main options:

Kaia Swift December 15, 2023

Salesforce

Heller Consulting Client Starts an Implementation of the New Nonprofit Cloud from Salesforce

When your nonprofit is considering a move to new technology, it can help to hear stories of other organizations that have gone before you. That’s why we at Heller Consulting are excited to share this example of how our client, Pancreatic Cancer Action Network (PanCAN), chose the new Nonprofit Cloud to support their top goals.

Kaia Swift December 5, 2023

Technology Strategy

Heller Consulting and NTEN Launch New Nonprofit Research Project

At Heller Consulting, we understand the importance of making informed decisions when it comes to technology investments in the nonprofit sector. That’s why we are thrilled to announce our collaboration with NTEN on a new research initiative – the Nonprofit Digital Investments Survey. This new survey is open through the end of 2023 and is

Kaia Swift November 30, 2023