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Optimization

Explore more insights from Team Heller.

Close-up of a white golf ball labeled Titleist 2 resting on well-manicured green grass near a hole with a white flagstick. The background is softly blurred, emphasizing the ball and hole in a serene golf course setting.

CRM

How to improve your Raiser’s Edge gift processing approach

Gift processing might not be the most exciting part of fundraising. But it is one of the most important activities for a nonprofit fundraising team. Processing gifts efficiently and accurately helps your entire organization to acknowledge gifts in a timely manner and start putting funds to work for your mission as soon as possible. There

Lyndal Cairns February 13, 2025

A mechanic in a blue jumpsuit and gloves is focused on working under the hood of a car. He is holding a bright inspection light to illuminate the engine area in a garage setting.

CRM

How nonprofit tech leaders facilitate modern fundraising

Development teams are increasingly looking for more functionality from their CRM systems to support a variety of fundraising strategies and enhance donor engagement. Nonprofit tech leaders are charged with balancing the needs of a modern, hungry fundraising operation with the functions and constraints of their technology stack. Here are some new needs we hear from

Lyndal Cairns February 11, 2025

A rendered city map shows how gen ai can be leveraged for nonprofit work.

Data & AI

Will AI eat the nonprofit world in 2025?

Spoiler: Not completely, but our clients are taking a byte. The dazzling improvement of generative AI platforms in the past year has led to increasing comfort among technologists. 67 percent of tech leaders surveyed by Salesforce reported prioritizing AI, with a third calling it their first priority. Despite the buzz, nonprofit-specific use cases have

Lyndal Cairns January 21, 2025

A post-it shows a handwritten phrase "database cleanup??!" as a reminder for data cleanliness.

CRM

How to prioritize good data housekeeping

Clean data is at the heart of a well-functioning nonprofit but how can you lead your org to good data housekeeping? Here’s our advice. The first message hits at 9:07am. It’s a heads-up from your fundraising lead that today’s campaign will be late. There’s a problem with the list, he says. The next is an

Lyndal Cairns January 16, 2025

A stretching worker illustrates the challenges of donor expectations in 2025.

CRM

Nonprofit tech stretches to meet donor expectations

Donors increasingly expect the same level of service from their nonprofit beneficiaries that they get from the corporations they regularly engage with. It is driving a technological revolution in the cause sector, with smart nonprofits leveraging tools and platforms that make supporters feel seen, appreciated, and understood. Donor experience in 2025 Constituent expectations have changed

Lyndal Cairns January 3, 2025

Raisers Edge NXT query functionality is a gift for data admins.

CRM

New Raiser’s Edge NXT Query Tool is a Gift for Data Admins

Blackbaud’s release of new Raiser’s Edge NXT capabilities has come as an early holiday present for data admins, who have been waiting nearly a decade for an updated query engine. Many team members charged with data management are using what the community calls the “database view,” a back-end UX that hasn’t changed much since the

Lyndal Cairns December 5, 2024

Kids with dyed hair at a fun run show the range of activities available to peer to peer fundraisers in 2025.

Optimization

Prepare Your Stack for Peer-to-Peer Fundraising in 2025

Peer-to-peer fundraising nets U.S. nonprofits $1.1 billion per year and many are interested in getting a slice of that pie. But how can you make sure your technology and tools are up to the task? Get the skinny. What is Modern Peer-to-Peer Fundraising? In the old world, peer-to-peer fundraising looked like your friends, colleagues, and

Lyndal Cairns November 26, 2024

A man in a yellow cap and shirt with beige overalls, sporting black gloves, diligently adjusts the top of a brick pillar on a fence. Residential rooftops peek under a cloudy sky as he embodies the focus and precision one might expect from development teams gearing up for the giving season in 2024.

Optimization

3 Things to Focus on This Giving Season

Giving season is upon us. It’s an exciting time, with 26% percent of all online revenue coming in December. It can be easy to feel overwhelmed but focusing on a few key areas can help you work more efficiently and improve your end-of-year fundraising results –while avoiding burnout. Here’s what our experts recommend: 1. Focus

Lyndal Cairns October 24, 2024

An aerial view of a crowded highway interchange illustrates the complexity of fundraising operations.

Optimization

3 Tips: Improve Your Fundraising Operations Using Raiser’s Edge NXT

Blackbaud’s Raiser’s Edge development software has been around for decades. And if your nonprofit uses Raiser’s Edge NXT, you know it can be a powerful tool for managing donor relationships and fundraising activities. But are you getting the most out of it for your organization? Development operations form the backbone of a fundraising team. It

Lyndal Cairns September 23, 2024

Illustration of a gloved hand holding a spray bottle, spraying a digital-looking mesh of interconnected lines and nodes on a dark background, symbolizing cleaning or disrupting digital networks.

Optimization

How to Keep Your Nonprofit’s Data Clean and Optimized in Raiser’s Edge

If your nonprofit uses the fundraising platform, Blackbaud Raiser’s Edge NXT®, here’s something to consider. The data in your Raiser’s Edge system is critical to your organization. If it’s not in top shape, then your organization likely isn’t working as efficiently and effectively as it could be. Let’s look at some key ideas and tips

Kaia Swift July 29, 2024

Optimization

Improving Gift Processing for Raiser’s Edge Users

If you’re like many fundraisers, processing gifts can be a big challenge. You receive donations from multiple channels – from paper checks to online donations. It takes time to gather gift data from multiple sources and enter them into your donor database properly. However, there are things you can start doing today to save time

Kaia Swift June 27, 2024

Technology Strategy

Get More Out of Your Nonprofit’s Current Technology

When you have an immediate challenge that needs a solution, it’s easy to turn to “point” tools, or software tools aimed at solving a particular problem. But here’s something to consider: These days, there are lesser-known features in the software you’re probably already using from vendors like Microsoft and Google that might be just what

Kaia Swift June 14, 2024