Webinar: Revolution Online: CRM Options for Enterprise Nonprofits
An Impactful Event with Salesforce
Transcript: Integrating The Raiser’s Edge and Salesforce
Business Intelligence Tools for Nonprofits: Einstein Analytics
Dreamforce 2017 Is Almost Here!
Transcript: ClearView CRM: CRM Options Webinar
Webinar: StratusLIVE: CRM Options for Enterprise Nonprofits
Transcript: How to Thrive in an Uncertain Fundraising Environment
Video: Integrating The Raiser’s Edge and Salesforce
How Integrating Raiser’s Edge and Salesforce Can Benefit Nonprofits
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CRM Strategy & Design

CRM Strategy & Design ServicesWith a clear vision and strategy, a CRM system becomes an invaluable tool in delivering your mission and supporting your institution. We guide you to develop a CRM vision to clearly define your needs and goals, and then build a detailed CRM strategy & roadmap that serves you and into the future.

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CRM Implementation

CRM Implementation ServicesOur nonprofit & higher ed experts can implement your CRM ecosystem– aligning strategy, technology, people and processes to match your CRM vision– while deftly guiding your team through the changes that will impact your organization or institution.

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Change Management

CRM Implementation ServicesOur certified change management practitioners help organizations transition from one way of working to another. For new systems to be effective, users with different learning styles, goals and levels of interest must be engaged and willing to adapt. We can give your project teams and leadership the tools to make that happen.

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Technology Strategies for Nonprofits & Higher Ed

Better engage with your constituents, more effectively deliver your services, expand the impact of your mission – these are the key strategic goals of forward-thinking organizations. Contemporary strategies and technologies offer a wide array of options to help you realize these goals. For 20 years we’ve been helping nonprofits develop and align their strategies, technology and operations. Find out how we can help your organization >>
Featured Posts

Transcript: How to Thrive in an Uncertain Fundraising Environment

On September 19, WealthEngine and Heller Consulting teamed up to present How to Thrive in an Uncertain Fundraising Environment. This session covered some of the challenges nonprofit organizations are currently facing, and how to use tried and true fundraising tactics along with efficient technology to overcome those challenges

Below is the transcript of the webinar. Click here to get the full context of the presentation, download the slides, and view the recording. Read More

Video: Integrating The Raiser’s Edge and Salesforce

For many years nonprofit organizations had to choose a single solution for their fundraising and organization management. But improvements in available technology and an openness from companies like Blackbaud and Salesforce now make integration a viable solution for meeting your organization’s needs. This is an exciting change in the evolving world of nonprofit technology, and opens up many opportunities for organizations to achieve even more with their systems.

Heller Consulting and Omatic Software hosted and Expert Q & A session on September 28 to discuss the possibilities and challenges of system integration, and what it can mean for your organization. We shared a brief presentation on planning for integrated systems and then opened up the conversation to questions from participants. View the webinar below, and please let us know if you have any questions.

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How Integrating Raiser’s Edge and Salesforce Can Benefit Nonprofits

raisers edge salesforce integration examples

In earlier posts by Heller and Omatic Software, we wrote about a shift in approach to managing nonprofit data that is gaining steam: integrating Raiser’s Edge and Salesforce to leverage the strengths that each offer to nonprofits.

This week, we are hosting a webinar to discuss the types of integration opportunities that might be available in your organization. It has always been our philosophy that you should never invest in an integration unless you are very clear about action you will take with the data once it’s flowing back and forth. To help people think about how they might identify actionable use cases for their organization, we’ve put together three scenarios below that demonstrate possible ways to leverage combined data. Consider this an integration vision-board, if you will.

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Business Intelligence for Nonprofits: Power BI

business intelligence nonprofits power bi

In August we posted the first installment of our Business Intelligence for Nonprofits series covering the Amazon Web Services based tool set Quicksight. This month we are taking a look at Microsoft’s Power BI suite. It’s essential for organizations to understand that effective use of business intelligence tools and techniques can transform their stored data into a valuable asset that provides evaluation of past efforts as well as insights needed for future decisions. Find out more on what business intelligence can do in these two papers designed to get nonprofits started on the road to effective BI strategies. Business Intelligence for Nonprofits was released in 2014 and covers some of the early tools adopted by nonprofits. For details on getting started with your own analytics initiative, please download our paper Introduction to Analytics for Nonprofit Executives or contact us directly to discuss your specific needs.

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Increasing Your Impact with Salesforce

increase impact salesforce event

Salesforce.org provides nonprofit organizations with powerful and flexible CRM solutions designed to nurture lifelong relationships with donors, volunteers, and more. The sophisticated and customizable Salesforce platform allows every organization to deliver their mission more efficiently and effectively with advanced campaign management, real-time analytics, and comprehensive collaboration tools.

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Using The Raiser’s Edge and Salesforce in Peace and Harmony

raisers edge salesforce harmony balance

Pop-quiz: please close out of Facebook and answer the following question:

‘If I use both The Raiser’s Edge and Salesforce to manage different areas of my nonprofit, it’s because:

  1. I’m freakin’ crazy
  2. I truly enjoy working way too hard
  3. I’ll soon be dumping one system in favor of the other
  4. I realize that I can both engage more constituents across the board and raise more money by leveraging the best data out of both systems
  5. I’ve started to ‘drink the Kool-Aid’ – and think just maybe that The Raiser’s Edge and Salesforce could peaceably co-exist

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Transcript: NGO Connect Webinar

On August 30, Smita Vadakekalam hosted the roundCorner team to present the fourth installment of our CRM Options for Enterprise Nonprofits webinar series, showing the features and benefits of roundCorner’s NGO Connect. This series is designed to help organizations learn more about today’s CRM solution marketplace and develop strategies to overcome common obstacles preventing them from adopting new technology.

Below is the transcript of the webinar. To get the full context and view the demo of NGO Connect, please view the recording here.

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A New Reality: Integrating The Raiser’s Edge and Salesforce

raisers edge salesforce integration

Over the years, we’ve seen a lot of technological innovation that really changed the way nonprofits approached their work.  Raiser’s Edge 7 brought unprecedented sophistication to (and established new standards for) fundraising data management when it first came out. Peer-to-peer fundraising was changed forever by Convio. Salesforce’s entry into the sector pushed everyone to think of openness and expansion in whole new ways.

Today, there’s another shift we’re noticing that we’re particularly excited about, one that brings the best of these prior evolutions together: Solution vendors across the sector are embracing the idea of integrating systems in unprecedented ways, which means that nonprofits can more effectively utilize the combination of tools that best suits their needs. And we think that’s fantastic.

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Webinar: ClearView CRM: CRM Options for Enterprise Nonprofits

ClearView CRM options enterprise nonprofits

This is the fifth installment in our “CRM Options for Enterprise Nonprofits” series. In this webinar Heller Consulting’s Founder and Chief Strategy Officer Keith Heller shares proven CRM best practices based on his years of experience advising and leading organizations on their CRM journeys.

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Communication Best Practices: Preparing for Change Before “Go Live”

preparing for change before go live

The months leading to a technology project’s “Go-live” day can be stressful and nerve-wrecking. The time before, during, and after “Go-live” are all critical points of change for your colleagues undergoing the system implementation. It’s important to manage this change proactively from the start and to have a plan to manage this change. Ideally, the days leading to “Go-live” day have included a lot of work to prepare your stakeholders. Hopefully you’ve been engaging them in the project by building the awareness on why the project is important, addressing their “WIIFM” concerns, paving the way with clear expectations on training and using the new system, and holding your team accountable to what is expected. These are all the major tenets in the ADKAR model for change management.

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