Key Responsibilities

Project Work

• Lead and contribute to projects across the Strategy Practice and other practice areas as needed.
• Deliver client-facing work including:
  • Requirements gathering
  • CRM, Digital Fundraising and other Solution research and fit-gap analysis
  • Operations Assessments
  • Change and implementation roadmap development
  • Process mapping and strategic recommendations
  • Change management planning and execution
• Acting as a strategic/program lead across vendor implementations
• Translate high-level business needs into actionable strategies and technology recommendations.
• Manage multiple concurrent projects, ensuring high-quality deliverables that meet client priorities and deadlines.
• Navigate complex client environments, including organizational culture and stakeholder dynamics, to achieve project success.
• Proactively communicate across internal teams and with clients to ensure alignment and progress.
• Travel occasionally to client sites, maintaining Heller’s standards of professionalism and client service.

Leadership & Collaboration

• Serve as a role model and mentor within project teams and internal initiatives.
  Take initiative in project planning, task delegation, and sequencing.
• Represent Heller Consulting externally through writing, speaking engagements, and social media.
• Collaborate with sales and other practices to support a seamless transition from strategy to implementation.

Qualifications

• Minimum 10 years of relevant consulting experience or 15 years in a leadership role within the nonprofit or higher education sectors.
• Understanding of the technology market supporting either non-profit fundraising and programs or high-education advancement
• Demonstrated ability to lead strategic and technology-focused projects.
• Strong experience in change management and solution selection.
• Proven strategic thinking and planning capabilities.
• Excellent analytical, communication, and time management skills.
• Ability to manage multiple priorities and deliver high-quality work across concurrent projects.
• Skilled in navigating complex interpersonal and organizational dynamics.
• Comfortable representing the firm publicly and engaging with clients at all levels.

Preferred Attributes

• Familiarity with nonprofit and higher education technology ecosystems.
• Experience with CRM, fundraising, or student information systems.
• Knowledge of industry trends and best practices in digital transformation and organizational change.

Why Join Heller Consulting?

• Work with mission-driven clients making a real impact.
• Join a collaborative, values-based team of experts.
• Enjoy a flexible, remote work environment with supportive leadership.
• Grow your career through meaningful, challenging work.

View more details and apply here. Please no phone calls or emails.