Careers at Heller Consulting

Consultant-HC
Full Time
Salary Range: $90,000 to $120,000 Annually
*This role can be performed remotely from anywhere in the continental United States*  

As a Microsoft Power Platform Consultant, you are considered a Solution Specialist and have in-depth knowledge of Power Platform and its role in Dynamics 365, Microsoft 365 and more. You are energetic and passionate about the Power Platform and Dynamics 365 CRM and how they can be used to solve complex business problems. You have knowledge of Dynamics 365 CRM Apps including Sales & Marketing and third-party ISV solutions relevant to the nonprofit sector.  

Responsibilities

• Contribute across all phases of Dynamics 365 and Microsoft Cloud for Nonprofit projects (e.g. Initiate, Implement, Prepare, Operate).  
• Leverage technical expertise to design and build solutions for nonprofit clients. You will be required to be hands-on with Microsoft Cloud for Nonprofit, Power Platform and Dynamics 365 CRM.  
• Liaise effectively between clients, internal team members, and third-party vendors to ensure high quality and timely delivery.  
• Assess client requirements, facilitate client decision making, and recommend appropriate solutions, including leading formal presentations to clients.  
• Design and build appropriate solutions, leveraging the Microsoft ecosystem and third-party applications available to nonprofits.  
• Analyze, understand and map client data from legacy systems to the Nonprofit Common Data Model and the client’s solution-specific data model. 
• Work under general guidance and direction, but fully independent in own work with latitude for autonomous decision-making related to work process.  

Requirements

This role requires experience with technology projects and/or CRM management in the nonprofit sector, including: 

Technical Requirements 

• Experience building Apps and configuring custom tables, columns, forms and views using Power Platform and Dataverse  
• Experience in Configuration and Customization of Dynamics CRM 

Nonprofit knowledge 

• Understanding of common nonprofit industry standard business practices  
• Familiar with the core Microsoft offerings for Nonprofit, including Microsoft Cloud for Nonprofit.  

Consulting Skills 

• Previous work at nonprofits or consulting experience working with nonprofit clients 
• Strong time management skills with proven ability to work across multiple large, complex, and/or high-priority projects.  
• Consistently meet project deadlines, project priorities, and client requirements.  
• Proven ability to listen for business requirements and develop system design documents and ERDs 
• Conduct end-user training and create clear and effective documentation 
• Experience leading workshops to facilitate client teams through timely decision-making.  
• Willingness to learn new technologies and skills independently within the project  
• Committed to producing high quality results for clients 

Written and Verbal Communication Skills 

• Engaging effectively with all kinds of team members to drive projects forward 
• Excellent client and vendor communication skills and ability to build strong relationships 
• Excellent written and spoken English language skills. 

Achieve proficiency in the following

• Proactively and independently track project budget hours, and scale work to fit within a specific project budget while simultaneously demonstrating flexibility and creativity to meet client priorities with the given resources, budget and time
• Successfully manage projects by consistently meeting project deadlines and delivering a high quality of work while meeting your billable goal
• Deliver high quality work despite obstacles such as client organizational culture, personality challenges with team and/or clients, and potential challenges with industry partners and product vendors
• Effectively manage conflict interpersonally (Heller team members, clients, managers) and within project logistics (budget, scope, timeline)
• Prioritize tasks and know what needs to be done first and which tasks can wait enabling you to meet deadlines
• Ability to take high level requirements and/or business needs and develop strategic approaches to meeting the client’s needs
• Recognize factors that will affect a project’s success and communicate escalations clearly to the Project Lead, or Project Manager, as applicable per the project’s escalation path
• Communicate in a timely, clear and effective manner with team members and ensure all are informed of project status
• Demonstrate flexibility and creativity within project in order to ensure client requirements and priorities as well as the project team’s needs are consistently met

Preferred Qualifications 

• Microsoft Power Platform Certification(s) desired.  

View more details and apply here. Please no phone calls or emails.