Case Studies

Case Study: TEAM

TEAM has long been working with outdated technology that was hindering them from working together and ultimately achieving their mission....
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Case Study: CCSSK Engagement Journey

To get started on a plan for a new engagement center, the Canadian Cancer Society in Saskatchewan (CCSSK) needed to understand how its pa...
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Case Study: National Parkinson Foundation

For years, the National Parkinson Foundation has operated a toll-free phone number for general inquiries. With an estimated 600 calls per...
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Case Study: National Brain Tumor Society

In 2008, the National Brain Tumor Foundation in San Francisco merged with The Brain Tumor Society in Boston to become one organization un...
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Case Study: JDRF

With a national office and 110 chapters and branches, JDRF had dozens of disparate technology systems — including spreadsheets, databas...
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