The Operations Assistant supports a variety of administrative functions in operational areas across Heller Consulting, ensuring accuracy and efficiency in many aspects of the business.

Key Responsibilities

Finance Support

• Accounts Payable
  • Reconcile employee expense reports and create reimbursement payment records
  • Maintain accurate travel expense policies and address expense reporting discrepancies
  • Enter bills and create bill payments
  • Maintain & organize vendor contracts & supporting documentation
• Accounts Receivable
  • Work with delivery and accounting teams on invoicing completion and QA
  • Facilitate providing clients with vendor setup information and instructions
  • Maintain client accounts in internal systems
  • Receive payments, follow up on A/R collections

Operations Support

• Function as the point person for team equipment, accessories and supplies procurement.
• Manage travel planning, coordinate all travel bookings, and resolve travel-related issues.
• Assist with internal firm logistics, event coordination, and support the sales and marketing team with administrative and conference-related tasks.
• Manage telecom (landlines, cell phones, internet connectivity).
• Manage Microsoft365 team accounts – set up/close out email user accounts, maintain group membership, track and update licensing.

People Operations Support

• Assist onboarding new employees by preparing materials and coordinating orientation sessions.
• Complete HR-related tasks, such as maintaining personnel records and completing related data entry tasks.
• Support internal training programs and employee engagement initiatives.

Administrative & Office Management

• Maintain organized records, databases, and reports for operational tracking.
• Handle correspondence, scheduling, and document management.
• Oversee internal compliance with workplace procedures.
• Coordinate internal and external communication to ensure smooth business operations.

Qualifications & Skills

• Prior experience in a remote administrative or operations support role.
• Proficiency in Microsoft Office applications including, but not limited to: Teams, SharePoint, PowerPoint, Word, Excel, Forms, and Lists.
• Proven ability to learn additional operational software solutions to support financial and human resource administration.
• Excellent organizational skills with a proven record of completing work accurately and on time.
• Strong verbal and written communication skills with both internal and external stakeholders.
• Proven ability to work efficiently and proactively to complete routine tasks ahead of schedule.
• Critical thinking skills to help problem-solve and troubleshoot when needed.
• Willingness to support other team members with additional tasks when requested.

View more details and apply here. Please no phone calls or emails.