The Nonprofit’s Guide to Change Management

Change, even when it moves us forward, can be stressful and unsettling.

Nonprofit organizations are changing how they operate and deliver missions, all while supporting their staff members who are facing unprecedented amounts of change at work and in their personal lives.

Change management helps grease the wheels toward transition by methodically building buy-in among people impacted by change, providing information they need to understand and adapt to a new normal, supporting them through that transition, and reinforcing behaviors that are required for them to be successful.

Illustration of a crystal ball labeled Demystifying Change During Projects, holding a basket with folders for learning, collaboration, accountability, and reinforcement. Text: The Nonprofit’s Guide to Change Management for effective nonprofit change management.

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Inside this Guide​

  • An overview of key concepts that we’ve distilled from the discipline of change management
  • Wisdom from Heller’s change management experts
  • Real-life examples of nonprofit change successes
  • Hands-on worksheets to build change skills in your organization today
A yellow and white graphic with six boxes—Awareness, Desire, Knowledge, Ability, and Reinforcement—outlines steps and actions for managing organizational change, featuring bullet points on salesforce implementation best practices for higher education advancement teams.
Illustration of a persons side profile next to text describing From the Head change leaders as visionary and inspiring, but not strong in detailed planning or follow-through—key for salesforce implementation best practices for higher education advancement teams. Text is green and black on a light background.
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