At Heller Consulting, we help nonprofits like yours develop and implement a CRM technology strategy and ecosystem that can help you better engage with your constituents, deliver your services, and achieve your mission more effectively. Our partnerships and deep expertise with Salesforce, Microsoft and Blackbaud, as well as broad experience with multiple platforms and applications in the nonprofit ecosystem gives us unparalleled comprehensive expertise in the industry.
With hands-on experience working for a wide range of nonprofit organizations, our technology specialists are uniquely equipped to guide you through the process of defining your goals and developing an appropriate technology strategy to meet the needs of your constituents.
The underlying business processes tied to your technology ecosystem are key to building a successful strategy. We’ll help you identify and redesign the business processes critical to making your next project accomplish your mission objectives.
Once you have a clear vision and strategy in place, it’s important to ensure that it gets properly implemented. We’ll help you successfully align strategy, technology, people, and processes to boost productivity and maximize your return-on-investment.
Having the right technology and processes in place is just the beginning. Getting people to use them effectively is critical to a successful implementation. Our certified change management practitioners are highly adept at helping organizations embrace change and transition from one way of working to another.