nonprofit cloud Archives

A person’s hands gently planting a young tree sapling in soil outdoors, with green grass and a soft, blurred background.

Salesforce

New Salesforce update pushes automation, ops efficiency

Salesforce’s Spring 2026 release continues a clear shift toward automation, self-service, and operational consistency across fundraising, programs, grantmaking, and volunteer management. For nonprofit technology leaders, the updates focus less on net-new concepts and more on removing friction from everyday work. Agentforce Nonprofit: a naming change with operational implications Nonprofit Cloud (NPC) is now Agentforce Nonprofit.

Lyndal Cairns March 23, 2026

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Salesforce

Mastering Salesforce for nonprofits: Tools and tactics

Salesforce has revolutionized how nonprofits interact with donors, volunteers, and other stakeholders. Learn more about Salesforce for nonprofits in this guide.

Lyndal Cairns January 10, 2026

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Kindsight

What’s new in Salesforce and Ascend: Summer 2025

I wanted to share some highlights from the latest Salesforce and Ascend updates that I think nonprofit fundraising teams will really appreciate. Whether you’re deep in gift processing or just trying to make your dashboards behave, there’s a lot to like in the Spring and Summer ’25 releases. 🔍 Salesforce core updates: cleaner, faster, smarter

Joshua Bennett July 28, 2025

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Case Studies

Pancreatic Cancer Action Network (PanCAN) Salesforce Nonprofit Cloud Implementation Case Study

Inside Heller Consulting’s successful Salesforce Nonprofit Cloud implementation at the Pancreatic Cancer Action Network (PanCAN).

Lyndal Cairns February 7, 2025

A rendered city map shows how gen ai can be leveraged for nonprofit work.

CRM

Will AI eat the nonprofit world in 2025?

Spoiler: Not completely, but our clients are taking a byte. The dazzling improvement of generative AI platforms in the past year has led to increasing comfort among technologists. 67 percent of tech leaders surveyed by Salesforce reported prioritizing AI, with a third calling it their first priority. Despite the buzz, nonprofit-specific use cases have

Lyndal Cairns January 21, 2025

A call center illustrates the need for Salesforce Nonprofit Cloud's new AI tools.

CRM

How to Scope Your Salesforce Nonprofit Cloud Pilot

At Dreamforce last month, Salesforce revealed a suite of new products that nonprofits and higher ed organizations have been asking about for years. But ever cautious and reticent to be the first movers into a product that is still evolving, nonprofits have been slow to migrate. Our clients and friends are telling us they have

Lyndal Cairns October 22, 2024

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Salesforce

Salesforce Solutions for Nonprofits

The basics Salesforce Solutions for Nonprofits Table of Contents More options to meet your mission You may be considering using Salesforce solutions for your nonprofit organization. But your choices in Salesforce offerings are different than they once were – even just a year ago. Today, you have more options. In the past, if nonprofits

Kaia Swift October 20, 2023