case study Archives - Heller Consulting

A yellow Labrador Retriever wearing a green service dog vest sits on a sidewalk by a crosswalk, looking up with its mouth open, outdoors on a sunny day.

Salesforce

Salesforce data quality tricks from Guide Dogs for the Blind

We recently hosted a conversation with two development leaders from Guide Dogs for the Blind, who shared their firsthand experience transitioning to Salesforce. Beth McMurphy, Senior Development Associate, and Rachel Schraud, Database Administrator joined Heller Consulting’s Jett Scott Winders and Omatic’s Nick Ackard to outline the creative solutions that helped them improve efficiency and data

Lyndal Cairns June 16, 2025

A young girl sits at a classroom desk, focused on writing in her notebook. Other children are also working in the background, and a chalkboard is visible behind them.

Case Studies

The Hamlin School case study

We led a comprehensive project to optimize The Hamlin School’s core technology, which included a thorough evaluation of systems and processes, priority setting, Raiser’s Edge streamlining, and training.

Lyndal Cairns August 19, 2024

Case Studies

HealthPartners case study

CRM roadmap and technology strategy case study of a nonprofit and healthcare foundation, HealthPartners. Read the nonprofit technology story.

Lyndal Cairns December 5, 2023

A young girl in a purple shirt leans over the edge of a pool, gently touching the mouth of a dolphin near the water’s surface on a sunny day.

Case Studies

Make-A-Wish Case Study

Founded in 1980, Make-A-Wish works tirelessly to grant the wish of every child diagnosed with a critical illness. This one belief guides the organization and with the support of tens of thousands of volunteers, donors and supporters, a wish is granted every 34 minutes. The Challenge One of the challenges Make-A-Wish faced was a basic

Lyndal Cairns January 29, 2020