The Canadian Cancer Society was a de-centralized organization spanning 10 provinces. Each location operated separately, with their own databases and data sets. When the organization restructured to operate on a nationwide basis, they needed to consolidate all of their data and systems. They decided to move to Salesforce Nonprofit Success Pack as their customer relationship management (CRM) platform and needed a partner to help develop a common data model, implement applications, prepare staff for technology change, and train staff.
Read the story about how a customized CRM ecosystem can transform an organization.
For more on the Canadian Cancer Society story, read our co-authored blogs with the CCS staff: