Shane Sugino

Director of Higher Education

For the past decade, Shane has helped Higher Education institutions transform their operations and innovate in the cloud. Prior to joining Heller Consulting, Shane held roles in Financial Services, Healthcare, and technology, and he now brings that expertise while leading Heller’s Higher Education business. His focus is on providing value-added impact to Colleges, Universities and other missions-driven education organizations, and he believes these institutions are foundational to our success as a society. In his daily work with Heller Higher Education clients, Shane focuses on ways to improve the constituent engagement and ensure student success. He equips Higher Education institutions with the tools and strategies they need to more effectively deliver on their missions.


  • Salesforce-Certified Administrator
  • Salesforce-Certified Service Cloud Consultant


  • B.S., Finance, NYU Stern
  • MBA, Brand Management, Cornell University


  • Shane enjoys reading books from both fiction and non-fiction authors.
  • He is also passionate about career development and volunteers his time as a career coach helping others find their desired career path.
  • Shane is a Lean Six Sigma Black Belt.