Taking Control of Your Diabetes is a unique organization that has developed and expanded their services for patients and caregivers since their inception. They host a range of small and large events each year bringing together both patients and caregivers to learn the latest techniques and strategies in a collaborative environment. The events are successful at improving the relationships and communications skills between patients and providers. These events are very successful, but they keep TCOYD’s small team frequently away from the office. Over time, managing and organizing these events had become more difficult and time consuming. They realized they needed a new system that would serve their current needs and be able to grow with them in the future.
Download the case study now to read more about how Heller worked with Taking Control of Your Diabetes to create a detailed CRM roadmap for a system that would save staff time and effort as they serve their various constituents.