Our work within the nonprofit sector combines technical and strategic expertise with hands-on understanding of nonprofit operations. Success in this role requires advanced knowledge of nonprofit operations, technology, strategy and experience with Salesforce and other enterprise nonprofit CRMs and their app ecosystems, in particular digital fundraising and marketing tools. A strong candidate will demonstrate the ability to work with nonprofit organizations to develop efficient operational business processes and clear workflow systems, while following industry best practices and contribute immediately to streamlining and implementing Pardot.
This role will be primarily focused on leading clients through a strategic approach to implementing and integrating digital tools with their CRM ecosystem to deliver engaging constituent and donor experiences. This includes implementing marketing automation tools and coordinating with multiple digital solution vendors to ensure the client is enabled to meet their short- and long-term fundraising, marketing and engagement goals.
This position requires strong project management skills and the ability to juggle a number of projects at once. Because this work is also client-facing, strong written and verbal communication skills and a genuine interest in helping people and non-profits are very important. The ability to collaborate with colleagues and clients while building consensus is also critical for success in this position.