Laura Bibbo, PMP, CCMP

Laura Bibbo, PMP, CCMP
Senior Strategist/Services Delivery Manager

Before coming to Heller, Laura spent eight years working in fundraising at Massachusetts General Hospital, assisting, initiating, and implementing a variety of business process and CRM improvement projects. As Heller’s Senior Strategist and Services Delivery Manager, she is adept at defining and coordinating complex projects while managing the resources required to bring CRM solutions to life. Laura earned a Bachelor of Science in Human Services from the University of Hartford, and is a Project Management Institute-certified Project Management Professional. She is a Certified Change Management Practitioner (CCMP). She is also a Salesforce-certified Administrator and is certified in Covio Luminate Online, Luminate CRM, and TeamRaiser. In addition, Laura is one of the first 500 people in the world to earn her Certified Change Management Professional™ credential through the Association of Change Management Professionals. When not working with clients, Laura enjoys exploring Point Reyes and the great outdoors of Northern California.

salesforcecertification-16-administratorCertified PMP Project Management Professional

About the author

Team Heller

Heller Consulting has been helping nonprofits establish and improve their communications, fundraising and mission management systems since 1996. Our distinctive methodology comes from our hands-on experience with the technology AND strategies utilized by today’s successful nonprofits to build rewarding constituent relationships.

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