Jennifer has been working with nonprofit organizations for over five years, starting at the National Community Tax Coalition on the policy and advocacy team where she used Salesforce to monitor and enhance campaigns and operations. Jennifer’s experience analyzing and optimizing business processes and activating them through technical systems has been invaluable at Heller, and she has guided many organizations on their journeys to utilize technology to accomplish their missions. She earned a Bachelor of Arts degree in Human Development from the University of Chicago. She is also Salesforce-certified Administrator, Sales Cloud Consultant, and Certified Platform App Builder. When not working with clients, Jennifer is an avid reader who also enjoys hiking, knitting, and embroidery.