Cynthia Coleman, PMP
Senior Services Manager
I came to Heller Consulting with more than seven years of nonprofit and fundraising operations experience. I got my start as support staff at organizations including the Houston Museum of Natural Science, The Children’s Museum of Houston and the Zonta International Foundation. At Zonta, I continued taking on roles of increasing responsibility moving from data entry to managing the Raiser’s Edge as the Development Coordinator.
Since joining the firm I have worked with a variety of clients on Raiser’s Edge streamlining, implementation and merger projects, and Luminate CRM (formerly known as Common Ground) conversion and implementation projects. In my role as a project lead on larger implementation projects, I have focused on coordinating project work, managing resources and ensuring project deliverables are met with clients such as Michael J. Fox Foundation and Rainforest Alliance. Additionally, my work includes managing a team of consultants as well as variety of projects.
I enjoy sharing knowledge; implementing new procedures and helping clients find ways to streamline their operations. I hold a bachelor degree in Interpersonal Communications from the University of Houston, and I am a Salesforce Certified Administrator.