Category - Change Management

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Dreamforce Session on Change Management
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How Do Nonprofits View Change?
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Recognizing Resistance to Change
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Dreamforce 2017 Is Almost Here!
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Communication Best Practices: Preparing for Change Before “Go Live”
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Essential Elements: The Project Sponsor
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Webinar-Flash Class: Managing Change for Success
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Change Management IS PEOPLE!
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How Do You Pay for Change Management?
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Join us at the Change Management Conference in New Orleans!

Dreamforce Session on Change Management

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At Dreamforce this year,The Chicago Council on Global Affairs’ Database Services Officer Sara Darga presented with Keith Heller on how to strategically manage change during a technology project. Sara shared some of the tools and techniques that make up a comprehensive Change Management Success Framework and Keith outlined a few of the red flags that indicate a project might be in jeopardy. In this session they show how The Council’s combination of an effective change management plan and real-time monitoring was instrumental in helping them achieve extremely high user adoption of their system, allowing them to provide a more effective forum for world leaders, policymakers, and other experts to speak on global issues.

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How Do Nonprofits View Change?

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It’s nearing the end of the year, and many nonprofits are their busiest during this quarter. With all of the year-end campaigns, fundraising activities, and general calendar-year close going on, it can be a time when an organization can feel at capacity. To make sure that no one burns out, organizations plan carefully to make sure that every task is assigned appropriately and that all that hard work is rewarded with bowls of chocolates or even a morning celebration when the year-end fundraising goal gets surpassed.

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Recognizing Resistance to Change

change-management-recognize-avoid-resistance

It’s somewhat commonly known that a large portion of change initiatives, including technology-based initatives, fail. While the percentage varies by study, it’s high – about 70%. We are living in an age of technical and social disruption – and today’s nonprofits are challenged to evolve through that disruption successful while stewarding donor dollars effectively. The Chicago Council on Global Affairs experienced this disruption first-hand, and worked together as a team to overcome the challenges they faced.

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Dreamforce 2017 Is Almost Here!

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In 2016, over 171,000 people registered to attend Salesforce.com’s spectacular Dreamforce conference. Over 8,000 attendees and 118 breakout sessions were specifically for nonprofit and higher education causes. Dreamforce 2017 promises to be even more exciting, informative, and spectacular! If you are coming to San Francisco to be part of one of the largest software conferences in the world, we’d love to meet up with you. We can catch a session together, discuss your technology challenges, or even just provide tips on how to make the most of Dreamforce! Just use the contact form to the right and we’ll contact you to pick a convenient time!

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Communication Best Practices: Preparing for Change Before “Go Live”

preparing for change before go live

The months leading to a technology project’s “Go-live” day can be stressful and nerve-wrecking. The time before, during, and after “Go-live” are all critical points of change for your colleagues undergoing the system implementation. It’s important to manage this change proactively from the start and to have a plan to manage this change. Ideally, the days leading to “Go-live” day have included a lot of work to prepare your stakeholders. Hopefully you’ve been engaging them in the project by building the awareness on why the project is important, addressing their “WIIFM” concerns, paving the way with clear expectations on training and using the new system, and holding your team accountable to what is expected. These are all the major tenets in the ADKAR model for change management.

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Essential Elements: The Project Sponsor

essential-elements-project-sponsor

In any successful technology implementation, there is an engaged and active project sponsor. This is the person who is the driving force behind the initiative, leading, sustaining, cajoling, and sometimes dragging the organization through an often challenging process. Depending on the organization culture, they can be the technical lead who is respected for their deep system knowledge, or they can be the relationship wrangler, the person who can easily speak with every team member and department. Regardless of their skills, an effective sponsor, or often a sponsorship team, is someone who is trusted and respected.

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Webinar-Flash Class: Managing Change for Success

managing-change-for-success

As many as 70% of initiatives that bring change to an organization–often technology transitions–end up failing to achieve their goals. For a nonprofit, this loss of time, effort, and resources can dramatically impact the organization’s ability to deliver its mission. Fortunately, by incorporating effective change management strategies, organizations can greatly increase their chances of success.

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Change Management IS PEOPLE!

change management is people

Maybe this title and image are a little more dramatic than necessary, but it’s true. Change management is all about people, specifically how they respond during times of change. The change may be something small, like getting a new laptop, or huge, like full-scale replacement of every mission-critical business system you have. In most cases, technology changes are expected to be good and help us better carry out our missions. A more robust CRM can yield powerful analytic data; a sharp, user-friendly website draws in support; replacing ancient hardware may not only boost processing speed but also keep morale from seeping out of people’s souls while they wait for their email to load. Despite the expected benefits, change can bring a degree of anxiety or even fear to the people involved.

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How Do You Pay for Change Management?

pay-for-change-management-puzzle

This is a question I’ve wrestled with many times. Through years of implementation projects with every size nonprofit, I’ve seen how important it is to invest in change management efforts. And in every project, the one question that always comes up is: How do we justify the cost of these efforts? Where does the budget for this come from?

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Join us at the Change Management Conference in New Orleans!

Change-management-conference-2017

The Change Management Conference for 2017 will be kicking off Sunday May 21 in New Orleans and is sure to be an even bigger success than last year. Produced by the Association of Change Management Professionals (ACMP), this annual event is the largest gathering of all levels of change practitioners. This year there are six unique content tracks to appeal to a wide array of attendees: Professional Practices, Foundations, Enterprise Capabilities and Leadership, Tools of the Trade, Integrated Disciplines and Partnerships, and Trends and Innovation. Each track of the Change Management Conference is designed to allow attendees to learn, practice, and experiment with new and innovative change management techniques, providing knowledge that can be applied immediately upon return to the office.

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