Archive - January 31, 2019

1
CRM Technology: Strategic Planning vs. Strategic Management

CRM Technology: Strategic Planning vs. Strategic Management

When considering the CRM landscape today, it’s important to think about both technology and the context that drives it. Ideally, we’d say that the strategic needs of organizations have driven technological development. While that’s partially true, it remains the case that some organizations allow technology to drive their strategies instead.

Read More

Copyright © 2018 Heller Consulting.