Archive - 2018

1
Worst Case Study: When Everything Went Wrong
2
Hear This: Common Phrases That Undermine Project Success
3
3 Major Reasons Technology Projects Fail
4
What Changes And What Stays The Same
5
Ellen Duero Rohwer, CFRE
6
Review of Business Intelligence Tools for Nonprofits

Worst Case Study: When Everything Went Wrong

worst case study train wreck

When things go awry in complex technology projects, organizations can find themselves trapped between two difficult options. They can continue pushing forward with the initiative, potentially wasting resources on a project that is beyond hope of success, or they can abandon the initiative, undo existing work, and hope for funding to try again in the future. Both options carry risk of damaging support for the project and morale of the organization. If the issues in the project impact the organization’s constituency, their reputation could also take a hit. (Read more about the costs of struggling projects here >>) It can be extremely stressful to figure out the best path forward when mired in issues and trying to carry out business-as-usual at the same time. Unfortunately, technology has not (yet) given us the ability to stop time while we get our operational houses in order, but it can help to reach out to an objective third party for help.

Read More

Hear This: Common Phrases That Undermine Project Success

9 phrases that mean trouble egg brink fall

During a technology initiative, the signs of trouble are not always clear. Team members can be working their hardest to complete their tasks, but somehow the project milestones keep getting delayed or redefined. Rarely do staff want to pull the emergency brake on a project, openly calling attention to major concerns, even if they are frequently discussed in private and impacting costs. (Read about the costs of struggling projects here >>) This is why it’s essential for leadership, managers, and staff to be aware of common warning phrases that can signal trouble is on the horizon for a project.

Read More

3 Major Reasons Technology Projects Fail

3 reasons technology projects fail

Have you ever purchased a kitchen gadget or a piece of exercise equipment that promised to make your life amazing and then used it one-to-six times before abandoning it? I know I’m not the only one who has multiple garlic presses in a drawer and have watched more than I’d like to admit of the infomercial for that twisty board thing that is supposed to tone your entire body. Luckily, those sorts of purchases don’t really result in huge cost overruns or months of lost productivity. However, when we go to work, we tend to bring the same brains that buy gadgets and sometimes use them in large technology projects, but to disastrous results. In our experience, here are the 3 biggest reasons technology projects fall apart:

Read More

What Changes And What Stays The Same

Rachel what changes stays same

We have a full staff retreat every year in January and it is always a really great time for us to connect as a team, review what worked in the past year and what we’d like to do differently this year, and take some time to share new ideas from the field.  I am one of Heller’s boomerang staff members (someone who left the company and returned at a later point), and they let me write the blog post this year to share my perspective on what our retreat looks like after having been gone a few years. Several people asked me through the week “How does retreat compare to those from before you left?” My answer: it was both pleasantly familiar and inspiring in whole new ways. The general feel of the retreat – the comradery amongst the team, the humor and productive-but-not-stuffy nature of the meetings – was very much the same. But the content of what we talked about was deeper and smarter and more focused than I think it ever has been.

Read More

Ellen Duero Rohwer, CFRE

Ellen Duero Rohwer, CFRE
Managing Director, Client Experience

Ellen has been working in the nonprofit industry since 1992. As an energetic major gift fundraiser she enjoyed working with donors for programs in healthcare, the arts, and social services. With a skill for accounting and technology, and education in statistics, she was also drawn into managing donor systems and operations as part of her nonprofit management positions. She started consulting to help her fundraising colleagues make the most of technology systems to support organization strategies. Since then Ellen has worked with hundreds of universities, hospital foundations, museums, and social service organizations. Her work has helped nonprofits evaluate, implement and optimize systems, define metrics, and manage change to better serve their missions.

In her leadership roles at Heller Consulting and JCA, Ellen has managed professional services teams, developed engagement strategies with clients of all kinds, and guided growth of offerings across national and international nonprofit markets.

A recognized expert in the ever-changing nonprofit technology industry, Ellen is a frequent speaker at national conferences. She has a B.A. from Marquette University, an M.A. from University of California at Santa Barbara, and certification in capital campaign management from University of Wisconsin, Madison. Ellen is also a Certified Fundraising Professional (CFRE). Ellen enjoys voraciously reading fiction and non-fiction, singing in her church choir, and serving on the board of directors for her local free dental clinic.

 

Review of Business Intelligence Tools for Nonprofits

reporting-is-not-analytics

Every year more organizations are embracing the potential of advanced CRM systems and the wealth of data they generate. Business intelligence tools for nonprofits are designed to transform that valuable data into knowledge, helping organizations increase the impact of their missions. Expanding on the capability of applications designed for the commercial sector, nonprofits now have a variety of affordable options to unify disparate data silos and conduct genuine information analysis.

Read More

Copyright © 2018 Heller Consulting.