Archive - 2015

1
Social Snapshot – Bridge Conference 2015
2
Executive Summary: Taking Engagement Seriously
3
Join Heller Consulting at 16NTC
4
ASPCA and Heller Consulting: Purrrfect Partners
5
Case Study – Alliance to Save Energy
6
2015 Bridge Conference
7
Salesforce Connections – New York City
8
Case Study: Project Open Hand
9
Salesforce World Tour: Washington, D.C.
10
In Focus: The Cost of Storage

Social Snapshot – Bridge Conference 2015

Over 1,600 attendees from across the country attended the 2015 Bridge Conference in Washington, D.C. this July. The event had more than 77 sessions featuring integrated marketing and fundraising experts from around the country.

Heller Consulting’s Vice President of Digital Agency, Jenn Smith, had two sessions this year. In the first, she spoke with client Doris Day Animal League on building a strong digital fundraising program starting with only a handful of prospects. For the next, Heller invited the Canadian Cancer Society of Saskatchewan to discuss going beyond conversion to create a better experience for donors.
Read More

Executive Summary: Taking Engagement Seriously

Executive Summary: Taking Engagement Seriously

So often, organizations believe that a large CRM technology change will be the key to solving all of their problems. Unfortunately, technology is one piece in a much larger puzzle. In this executive summary of our paper, Taking Engagement Seriously, we discuss the many components that go into a CRM solution including aligning business practices, planned engagement strategy, and the right technology.

This paper covers:
  • Where to start – outlining a vision of enriched engagement and interaction with constituents
  • Developing an engagement strategy – improve communication, analyze current data, and map out a journey
  • Improve internal communication to build a better experience for constituents
  • Why automation will make your life easier
  • Using data to develop results driven solutions

Read More

Join Heller Consulting at 16NTC

Vote for Team Heller at 16NTC

Summer is in full swing and March 2016 seems like the distant future, but we’re already thinking about the 2016 Nonprofit Technology Conference! This year, 16NTC will be taking place in sunny San Jose, California, and Heller is excited to have four submissions in the running for sessions at the conference. There are hundreds of sessions submitted, so we need your votes to make sure ours rise to the top. Voting on these sessions ends in three weeks, so please vote for Heller’s four sessions by July 31st at Midnight.
Read More

ASPCA and Heller Consulting: Purrrfect Partners

Team Heller Cats

The benefit of working with nonprofits is that it is more than a just a daily job, it is a way to support a community of people that are doing good work and providing a valuable benefit to the world around us.

After a recent project with ASPCA, the Heller team received one of the most unique perks that we’ve had in a while. To thank us for our hard work, ASPCA named some of the most recent felines after the project team. Not only are they adorable, but they’re clearly resourceful and skilled with computers! We know these clever kitties will find a forever home very soon.

Read More

Case Study – Alliance to Save Energy

The Alliance to Save Energy is a bipartisan organization that works to promote a cleaner environment, healthier economy and energy security through policy advocacy, research, education and technology programs. The Alliance was familiar with the Salesforce Platform, and had completed an implementation several years earlier.

Although their existing Salesforce solution worked, it wasn’t effectively serving their needs. Combined with a few budget restrictions, they wanted a product that was a better fit for their organization that would live up to their motto of “using less to do more”. When it came time to renew, Heller Consulting guided them through an evaluation process, and together they came up with a solution: NGO Connect. 

Download the full case study to read more about this project and find out how NGO Connect helps ASE become more efficient so they can “use less to do more”.

Read More

2015 Bridge Conference

2015 Bridge Conference

The 10th annual Bridge Conference in Washington, DC was a feast of knowledge again! Every year this event brings together the best integrated marketing and fundraising experts from around the country and this year Heller Consulting was asked to present two sessions on improving digital fundraising and planning for conversion-focused constituent engagement. Both sessions were packed with information that can advance any nonprofits’ fundraising efforts:

Read More

Salesforce Connections – New York City

Salesforce Connections 2015

This time next week, organizations of all shapes and sizes will be headed to the Salesforce Connections Conference in New York City. It’s not easy to keep up with the tools and techniques that successful nonprofits are using for effective communication today. That is what makes the Salesforce Connections Conference such a great opportunity, organizations like yours will be sharing the secrets that have been bringing them the most success in the last year. The Salesforce Foundation will also be on hand providing hands-on demos and inspiration on how to connect and engage with your constituents every day. Registration is free, so don’t miss this opportunity!

We’d love to help guide you through the flood of information and provide you with specific details on how new technology can truly impact your organization. After 18 years of helping nonprofits with their strategy and technology needs, and as a Salesforce Foundation Strategic Partner, we know how to cut through the buzz and explain what works in the real world of fundraising, communications and outreach, and mission management.

Click below to request a time with our nonprofit experts in New York to discuss your organizations’ needs and what strategies and tools are available to make your organization more efficient and effective.

Contact Us Today!

Case Study: Project Open Hand

Project Open Hand serves the Bay Area’s most vulnerable citizens who are fighting serious illness, isolation, and the challenges associated with old age, delivering over 2,500 meals and 200 bags of groceries daily. With 125 daily volunteers, a fully functional grocery center, an indoor green house, seven different meal plans, and hot meal delivery/pick up service, the staff has their hands full.

For some time, Project Open Hand was using multiple, disconnected systems to manage interactions with clients, volunteers, and donors, but none of them were meeting their needs. Each system had issues: lack of basic functions, inability to create necessary reports, limited/no technical support, etc. These problems were not only creating unnecessary delays and challenges, but were also roadblocks, preventing Project Open Hand from truly understanding critical connections between donors and volunteers.

By working together, Heller and Project Open Hand came up with a strategic implementation plan to smoothly transition Project Open Hand onto a single, cohesive system, and to streamline and optimize the inter-related aspects of the organization’s business processes. Visit the Salesforce Foundation project overview here.

Read More

Salesforce World Tour: Washington, D.C.

Salesforce World Tour: Washington, D.C.

The Salesforce World Tour is headed to our nation’s capital in two weeks and we can’t wait! Keeping up with the newest tools and techniques for nonprofit success is no easy task, which is why the Salesforce World Tour in Washington, D.C. is such a great opportunity. Organizations from across the country will be sharing secrets that have brought them the most success in the last year. The day will be filled with classes, sessions and workshops that will give you a chance to experience the latest Salesforce products in action up close. In the success services zone, you’ll learn more about the Salesforce training, certification, support and consulting programs available to help you make the most out of your Salesforce products. Registration is free, so don’t miss out! Find out more about registration here.

Heller Consulting is attending the World Tour Washington, D.C. and we want to see you there! We’d love to help guide you through the flood of information and provide you with specific details on how new technology can truly impact your organization. After 18 years of helping nonprofits with their strategy and technology needs, and as a Salesforce Foundation Strategic Partner, we know how to cut through the buzz and explain what works in the real world of fundraising, communications and outreach, and mission management.

Contact us to request a time with our nonprofit experts in Washington, D.C. to discuss your organizations’ needs and what strategies and tools are available to make your organization more efficient and effective.

Contact Us Today!

In Focus: The Cost of Storage

Do you know the cost of data storage at your organization? Many high-level decision makers do not, and may not even be aware of which budgets are impacted by data storage issues. Advances in technology have provided a variety of solutions for data storage, and each one has benefits and drawbacks.

Read More

Copyright © 2018 Heller Consulting.