Prior to joining Heller, I have worked exclusively in the nonprofit sector for the past nine years with a focus on public health and issue-advocacy organizations. Most recently I served as the Associate Director of Strategic Technology Initiatives for Communities In Schools’ national office, where my role included managing the migration of the organization’s legacy database and e-communications systems to an integrated cloud-based CRM platform; training delivery; and project management for organization-wide technology initiatives.
I have a passion for utilizing technology to help public-serving organizations further advance their missions, and love getting to know the amazing people behind the scenes as we work collectively to define solutions that streamline their business processes and advance their strategic goals.
I hold a bachelors degree in Humanities & Social Sciences from the University of Massachusetts, Dartmouth; and a masters certification in Business Analysis from George Washington University. In addition, I am Salesforce Certified Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, and Marketing Cloud Email Specialist.